January 21, 2010, 7:44 pm

Seagate Goes Direct
By ASHLEE VANCE
NY Times

http://bits.blogs.nytimes.com/2010/01/21/seagate-goes-direct/?ref=technology


Some companies — most notably Dell — choose to go direct, others have 
directness thrust upon them.

Seagate, the world’s largest maker of hard drives, has started selling 
products directly to large customers in higher volumes than ever before 
because more companies with big data centers are trying to cut costs. 
“We are seeing more and more of the direct purchases from companies with 
huge data sets,” said Stephen Luczo, the chief executive of Seagate, in 
a recent interview.

Google is famous for mastering this method. Part of its mystique has 
come from the secretive ways it buys chips, motherboards, memory and 
drives directly from the major suppliers and constructs its own servers 
for its immense data centers. Google has essentially cut out the 
middleman — in this case, the likes of Hewlett-Packard, Dell and I.B.M. 
— to gain a competitive edge.

Not surprisingly, other large service providers have followed this 
model. And now, retailers, financial services companies and other major 
computer purchasers are doing so as well, Mr. Luczo said.

“The guys like Amazon, eBay and Yahoo — all those guys have bought 
direct,” Mr. Luczo said. “And it’s bleeding now into investment banks 
and other verticals.”

As a result, Seagate has stumbled upon a more diverse customer base.

The increase in direct purchases underscores a couple of shifts in the 
hardware industry.

For one, the hardware behemoths like H.P. and Dell end up competing with 
their traditional suppliers like Intel and Seagate for big volume business.

Second, we’re seeing what happens as large companies struggle to satisfy 
their insatiable demand for computing horsepower. More companies appear 
willing to get down and dirty by meddling with their own systems rather 
than buying prepackaged goods from the large computer makers.

Over all, Seagate has benefited from rising demand for its hard drives.

On Wednesday, the company reported a 33 percent rise in second-quarter 
revenue, to $3.03 billion, from $2.27 billion in the same period last 
year. Seagate posted a profit of $533 million, countering a loss of 
$2.82 billion from last year’s second quarter. Shares of Seagate rose 
almost 10 percent during Thursday’s trading, to $19.49.

Over the past few months, Seagate has continued to update a number of 
consumer-oriented products, including the FreeAgent Theater media player.

People can insert a FreeAgent Go hard drive into this product and play 
movies or look at photos on their TVs. The FreeAgent Theater can also 
pull content from sites like YouTube and Flickr, and Seagate intends to 
announce more content partners in the near future.

Mr. Luczo conceded that Seagate was not likely to become the next big 
name in consumer electronics.

“Is Seagate in a position to compete with the big consumer electronics 
guys in the home? Of, course not,” he said. “We don’t have $500 million 
to spend on marketing, and the service providers have the content.”

Still, Mr. Luczo thinks products like the FreeAgent Theater point to the 
important role storage plays with these types of devices and expects 
Seagate to work with the consumer electronics companies for this piece 
of their products.

-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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