January 24, 2010

Why Can’t the I.R.S. Help Fill in the Blanks?
By RANDALL STROSS
NY Times

http://www.nytimes.com/2010/01/24/business/24digi.html?ref=technology&pagewanted=print


IN the digital age, filing income tax returns should be a snap. The 
important data from employers and financial institutions have already 
been sent to the government’s computers. Yet taxpayers are still 
required to perform the anachronistic chore of preparing a return from 
scratch. And, in many cases, they pay a software company for the privilege.

Requiring taxpayers to file returns without being told what the 
government already knows makes as much sense “as if Visa sent customers 
a blank piece of paper, requiring that they assemble their receipts, 
list their purchases — and pay a fine if they forget one,” said Joseph 
Bankman, a professor at the Stanford Law School.

Many developed countries now offer taxpayers a return containing all 
information collected by the taxing authority — to “get the ball rolling 
by telling you what it knows,” Mr. Bankman says.

It’s a stunningly reasonable idea. When you prepare your return, why 
can’t you first download whatever data the Internal Revenue Service has 
received about you and, if your return is simple, learn what the 
I.R.S.’s calculation of your taxes would be? You’d have the chance to 
check whether the information was accurate, correct it as needed and add 
any pertinent details — that you’re newly married, for example, or have 
a new child — before sending it. Far better to discover problems early 
with the I.R.S., whose say matters more than third-party software’s best 
guess.

The I.R.S., however, isn’t rushing to offer returns that are already 
filled in. In the 2009 report to Congress of its Taxpayer Advocate 
Service, it noted that during the 2008 presidential campaign, Barack 
Obama proposed giving taxpayers “the option of pre-filled tax forms to 
verify, sign and return.” The report said “it is not feasible at this 
time” because the agency receives W-2 data from the Social Security 
Administration and 1099 data from financial institutions too late in the 
filing season, “much later than most eligible taxpayers would be willing 
to wait.”

A solution isn’t hard to devise: move up the deadlines as needed. Start 
with Social Security, which tolerantly sets March 31 as the deadline for 
employers to submit their W-2 forms.

The state of California, which collects wage data more speedily from 
employers — with a Jan. 31 deadline — shows what is technically 
possible. With little money to finance the project, and over the 
objections of the tax-preparation software lobby, the state began a 
small pilot project to offer a pre-filled state tax return, called 
ReadyReturn, to a small sample of taxpayers with simple returns for the 
2004 tax year. Invitations went out to about 52,000, and fewer than 
12,000 ended up participating.

The program has grown modestly but remains little-known. Last year, 
about 60,000 returns came in through ReadyReturn from the two million 
taxpayers who were eligible. (Participants must have income only from 
wages and have just one employer, among other restrictions). An 
astonishing 99 percent of ReadyReturn participants said last year that 
they would use the program again.

On a comment page for last year’s users, one glowing testimonial follows 
the next: “Filing my taxes has never been easier! I love this service!” 
“Takes the stress out of taxes!” “Love it, love it, love it!” “This was 
great! The federal NEEDS to do this, too!”

One ReadyReturn participant told of catching an error in what the state 
government had been told the taxpayer had earned, and of having the 
government’s database corrected easily.

It costs California $2.59 to process a paper return, and only 34 cents 
to process a ReadyReturn, the state says. For the coming fiscal year, it 
expects that the program will save about three times as much money as it 
costs to operate, and that’s assuming that only 160,000 of the two 
million eligible taxpayers use it.

“Publicity remains one of the most formidable obstacles,” said John 
Chiang, the state’s controller.

California has budgeted only $10,000 for getting word out. The 
meagerness of the funds allotted for the ReadyReturn program reflects 
the strength of its political opponents, Mr. Chiang said. The most 
vigorous opposition comes from companies that sell tax-preparation 
software, “principally, Intuit,” he added.

INTUIT, which publishes TurboTax, does not dispute this description.

“We’re a California company and actively participate in the political 
process,” said Julie Miller, a company spokeswoman. “Our position has 
consistently been that ReadyReturn duplicates what is already available.”

Intuit is a proponent of the I.R.S.’s FreeFile initiative, which 
provides links on the I.R.S. Web site to 20 private tax preparation 
services — including TurboTax — that supply a free federal tax return to 
the lowest-income taxpayers with simple needs. FreeFile also provides 
free state returns in 20 participating states, but not in California.

FreeFile, however, is not really comparable to ReadyReturn. FreeFile 
does not provide taxpayers with the information that the government 
already has nor does it use I.R.S. software to perform tax calculations. 
Intuit argues however, that FreeFile is preferable because it would be a 
“conflict of interest for government to be both tax collector and tax 
preparer.”

But doesn’t a preloaded return just make transparent what the government 
does anyway? Read it, hit send. The 60-second tax season.

-------------------
Randall Stross is an author based in Silicon Valley and a professor of 
business at San Jose State University.

-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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