What’s ahead on 8.2 and 8.3: It’s worth telling viewers now

March 1, 2010

By Steve Behrens
Current.org

http://www.current.org/audience/aud1004multicast.shtml


After existing for years in obscurity — marooned somewhere in the future — 
digital multicast channels are becoming part of public TV’s real life.

Though the audiences are tiny, even by public TV’s standards, some have 
grown enough to be detectable by Nielsen.

In Phoenix, KAET’s managers decided last year it was time to get serious 
about making the channels better known. The station now devotes 10 seconds 
of every station break to an animated graphic lineup showing what’s coming 
up on all three of its channels — the main one, Eight HD on Channel 8.1, 
plus versions of two national channels, Create and World, on Channels 8.2 
and 8.3.

The Phoenix station can’t afford to buy Nielsen data for the two extra 
channels, but a half-dozen stations are subscribing for theirs.

In November, those new channels, about two per station, together added an 
average of 28 percent to their main signal’s weekly cume in November, TRAC 
Media Services calculated.

On average, a multicast channel caught 7.3 percent of households during a 
week, full-day, or 3.3 percent in primetime, TRAC said.

“We’re delivering three channels into the market, not just one,” says 
General Manager Kelly McCullough. “If we’re not measuring the aggregate 
audience across all the channels, we’re doing ourselves an injustice.”

When KAET first created its trichannel crosspromotion lineup last year, the 
staff had to enter the schedule data by hand. The work reminded station 
spokesperson Susan Soto of tasks assigned to her when she was new to public TV.

To reduce that never-ending labor of typing lineups for every hour of the 
schedule, and to keep it accurate, KAET technicians devised a way to 
automatically generate the graphics with data from the same computer that 
puts the shows on the air.

Across the country, near Washington, D.C., WETA-TV Station Manager Kevin 
Harris sounds interested to hear about what KAET rigged up. WETA also airs 
coming-up blurbs for its multicasts, but its staffers have to enter the 
information by keyboard — twice, in different departments, Harris says.

Harris believes D.C.-area viewers are finding the new WETA channels. He 
expects he’ll start buying Nielsen ratings next year to see what viewers like.

In the meantime, Harris is crosspromoting diligently. After every kids’ 
show, WETA reminds viewers that there’s something else of interest coming 
up right now on its WETA Kids channel. The message is especially important 
at 5 p.m., when the main channel goes adult but WETA Kids keeps on.
Making it automagical

Getting an automated display of information such as a TV schedule would be 
nothing special for blogging software that has a price of $0 on the Web, 
but it required some imagination and teamwork to pull it off in a 
multimillion-dollar broadcast plant.

The animated graphics, created early last year in Adobe After Effects, used 
JavaScript to grab the data from a manually created text file.

The obvious next step, KAET technicians decided, was to automate the 
process by extracting the schedule info from Myers Information Systems’ 
ProTrack scheduling software, used by the Phoenix station and many others, 
and feeding it to the graphics program. And the easiest way to do that was 
to use ProTrack’s ODBC (Open Data Base Connectivity), says Adam Draper, the 
station’s web developer.

KAET orders ProTrack to generate a nonpublic web page, just for this 
purpose, which in turn exports a text file that the graphics software can read.

“It was just a matter of getting connectivity. It wasn’t a big deal,” 
recalls Draper.

IT analyst Nic Desjardins agrees: “I think we got it on the first try.”


=================================================
George Antunes                    Voice (713) 743-3923
Associate Professor               Fax   (713) 743-3927
Political Science                    Internet: antunes at uh dot edu
University of Houston
Houston, TX 77204-3011         

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