APRIL 19, 2010

IPad Struggles at Some Colleges

By MELISSA KORN
Wall Street Journal

http://online.wsj.com/article/SB10001424052748703594404575192330930646778.html?mod=WSJ_Tech_LEFTTopNews


Apple Inc.'s iPad isn't having an easy time during college admissions 
season.

The tablet, lauded by many as the next wave in education technology, is 
having difficulty being accepted at George Washington University and 
Princeton University because of network stability issues. Cornell 
University also says it is seeing connectivity problems with the device 
and is concerned about bandwidth overload.

Such issues could be a blow to Apple, which has gone after the higher 
education market by highlighting the iPad's portability and availability 
of electronic books. But students may not be willing to pay $499—or 
more, depending on the type of iPad—if they still need a desktop or 
laptop computer to check course assignments or email. Some higher 
education insiders also worry there isn't enough educational content 
available via the iBookstore application to eliminate expensive physical 
textbooks.

George Washington said earlier this month its wireless network's 
security features don't support the iPad—or iPhone and iPod Touch, for 
that matter. Princeton on Wednesday said it has proactively blocked 
about 20% of the devices from its network after noticing malfunctions 
that can affect the entire school's computer system. Princeton is 
working with Apple to resolve the issue, according to a statement on the 
school's Web site.

Cornell's information-technology director Steve Schuster said via email 
last week that the school is seeing networking and connectivity issues 
and is "working to ensure the iPad does not have devastating 
consequences to our network." Mr. Schuster added that when the iPhone 
arrived on campus it overwhelmed the network's bandwidth capabilities.

The colleges all say they are trying to find fixes to the problems. 
George Washington has said it could take until next spring before the 
iPad operating system is fully supported on its network.

Apple spokeswoman Teresa Brewer said she wasn't familiar with the 
schools' problems. The company sold more than 500,000 iPads the first 
week the product was in stores.

To be sure, many school networks are accepting iPads without problem. 
And some universities are even embracing the device. Seton Hill 
University in Greensburg, Pa., has promised free iPads and MacBooks to 
all incoming freshmen next fall, and Newberg, Ore.-based George Fox 
University will give students a choice between the two.

But even those schools acknowledge the device has its drawbacks. Most of 
Seton Hill's 2,145 students will have to pay up to $800 a year in 
additional technology fees for an expanded wireless network and support 
system.

And Seton Hill says students may still need to buy textbooks. "We 
believe the iPad will make e-textbooks more viable to assign and use," 
said Kary Coleman, media relations director for the school, in an 
emailed statement. Seventy faculty members are in training to learn how 
to incorporate the computer and tablet into the classroom, she said, but 
"some faculty may choose to continue to use physical textbooks for their 
courses."

Industry analysts and professors say schools won't fully embrace iPads 
until textbook publishers offer more digital resources that go beyond 
electronic versions of hard copy books. Educational books can be more 
difficult than trade paperbacks to translate into e-books because they 
often include graphs, mathematical formulas and other non-standard-text 
material.

A Princeton pilot study last fall found that students were frustrated by 
the lack of a note-taking or highlighting function on Amazon.com Inc.'s 
Kindle e-reader. Apple's iBookstore now offers books in a similar 
format, though third-party companies are working on alternatives.

Houghton Mifflin Co.'s Harcourt, Pearson PLC and McGraw-Hill Cos., among 
others, have formed partnerships with application developer ScrollMotion 
for interactive digital texts. But ScrollMotion has only one set of 
texts available for the iPhone so far: medical school entrance exam and 
licensing test study guides from Washington Post Co.'s Kaplan 
Publishing. It doesn't yet provide any textbooks for the iPad.

ScrollMotion co-founder Josh Koppel says iPad offerings will be 
available within "several months" but wouldn't provide further details, 
citing continuing talks with publishers. He said the products would 
allow for notations, audio notes and an interactive glossary. "We're not 
just turning a book into a PDF," Mr. Koppel said.

-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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