SEPTEMBER 29, 2010

India Launches Project to ID 1.2 Billion People

By AMOL SHARMA
Wall Street Journal

http://online.wsj.com/article/SB10001424052748704652104575493490951809322.html?mod=WSJ_Tech_RightMostPopular


India's vaunted tech savvy is being put to the test this week as the 
country embarks on a daunting mission: assigning a unique 12-digit 
number to each of its 1.2 billion people.

The project, which seeks to collect fingerprint and iris scans from all 
residents and store them in a massive central database of unique IDs, is 
considered by many specialists the most technologically and logistically 
complex national identification effort ever attempted. To pull it off, 
India has recruited tech gurus of Indian origin from around the world, 
including the co-founder of online photo service Snapfish and employees 
from Google Inc., Yahoo Inc. and Intel Corp.

The country's leaders are pinning their hopes on the program to solve 
development problems that have persisted despite fast economic growth. 
They say unique ID numbers will help ensure that government welfare 
spending reaches the right people, and will allow hundreds of millions 
of poor Indians to access services like banking for the first time.

Critics question whether the project can have as big an impact as its 
backers promise, given that identity fraud is but one contributor to 
India's development struggles. Civil-liberties groups say the government 
is collecting too much personal information without sufficient 
safeguards. The technology requires transferring large amounts of data 
between the hinterland and an urban database, leading some to question 
whether the system will succumb to India's rickety Internet infrastructure.

An ambitious national ID program in India is using sophisticated 
biometric technology to register the country's 1.2 billion citizens. 
WSJ's Amol Sharma reports.

The sign-up effort is already under way in a handful of districts, and 
Prime Minister Manmohan Singh is expected to kick off nationwide 
enrollment Wednesday. The government hopes to issue the first 100 
million unique ID numbers by March and 600 million within four years. 
The undertaking is the latest chance for India to show it can pull off a 
massive project after what is widely viewed as its mishandling of next 
week's Commonwealth Games in New Delhi, where infrastructure and hygiene 
issues led some nations to threaten withdrawing.

To lead the program, Mr. Singh picked Nandan Nilekani, former CEO of 
Infosys Technologies Ltd., which helped pioneer India's low-cost 
offshore model of technology services. A native of Bangalore, India's 
tech hub, and son of a textile-mill manager, the 55-year-old billionaire 
is trying to infuse some of Infosys's efficiency into a lumbering 
bureaucracy.

"You have a whole mass of people who are shut out of society," Mr. 
Nilekani says. "A lack of identity is a big source of exclusion. You're 
giving them a key to social services."

In one early registration drive in Nagaram, a village 30 miles outside 
the southern city of Hyderabad in Andhra Pradesh state, dozens of people 
were streaming into a drab government office one recent afternoon to 
have their fingerprints taken and irises scanned. Many applicants, who 
ranged from vegetable and rice farmers to real-estate brokers and 
shopkeepers, had never used a computer much less seen biometric 
equipment. Local officials had knocked on their doors the night before 
to tell them about the program.

Salekula Anjaiah, a 44-year-old farmer who earns about $40 per month for 
his family of five, said he hoped the IDs would keep people from 
cheating the welfare system and getting food rations they don't qualify 
for. "It will take fraud out of the government schemes," said Mr. 
Anjaiah, who relies on subsidies to feed his family. "Then it will be 
guaranteed I get what I deserve."

India has been attempting to improve governance through technology for 
two decades. Programs have digitized land records, created Web portals 
for government agencies and computerized tax filing systems. But the 
unique ID program, dubbed "Aadhaar," or "foundation" in Hindi, is by far 
the largest and most ambitious effort. Many countries have some form of 
national ID and a handful use biometrics, but none come close to 
matching the scale of what India is attempting.

Mr. Nilekani started recruiting Indians in the global technology 
industry in the summer of 2009. These early recruits included Srikanth 
Nadhamuni, who had spent 16 years as a technology engineer for companies 
like Sun Microsystems and Intel.

Word spread in Silicon Valley that Mr. Nilekani wanted help, and by the 
fall a few others arrived in Bangalore.

The team rented an apartment at a gated community on the eastern 
outskirts of the city to use as an office. Everyone worked for free.

The group worked in the living room. They bought a few tables, two 
whiteboards and some markers. For food, they went to Mr. Nadhamuni's 
house nearby, where his wife served rice cakes, lentil crepes and lemon 
rice. Visitors had to use a wooden shoe rack as a bench since there 
weren't enough chairs.

The team came up with a plan to capture a mix of biometric 
information—digital photos, fingerprints and iris scans—as well as 
names, addresses, genders and dates of birth. Since they knew they 
wouldn't have a second chance to collect the data, the engineers say 
they erred on getting too much information, including all 10 
fingerprints instead of just one. The government would issue the random 
12-digit numbers by mail. Passports, driver's licenses, ration cards and 
government health-insurance cards could either have the numbers printed 
on them or embedded electronically.

That still left a major hurdle: How to verify that a number and a person 
actually match? Retailers, like banks and cell-phone companies, could 
install fingerprint readers and match the data over the Internet. But 
getting readers and Internet access to the 500,000, often remote 
locations where subsidized food is distributed to the poor would be 
costly and impractical.

The Indian government is expected to spend as much as $250 billion over 
five years on programs aimed at the poor, including subsidies for food, 
diesel, fertilizer and jobs. But 40% of the benefits, as the system now 
stands, will go to the wrong people or to "ghosts" with fake 
identification papers, according to a report by brokerage firm CLSA 
Asia-Pacific Markets. Today's ration cards, for example, are issued on 
paper, and are relatively easy to forge or doctor.

In November 2009, Mr. Nilekani wrote to tech companies such as Intel, 
Google, Oracle Corp. and Yahoo, asking them to send Indian-origin 
engineers to contribute to the cause, either on paid sabbatical or as 
volunteers. More than 20 people joined the effort.

The government has approved about $670 million for the project so far, 
and the entire cost will likely be "several billion dollars," says Mr. 
Nilekani.

By early this year, the Bangalore team moved into a real office at a 
technology park. Mr. Nilekani became a traveling salesman for the 
project, taking a PowerPoint presentation on the road and making the 
case for unique IDs with government agencies and regulators across the 
country.

In his pitch, Mr. Nilekani focused in part on reducing fraud, but also 
on the potential for bringing into the financial system the roughly 
two-thirds of Indian adults who don't have bank accounts. The poor often 
have few or no documents to prove who they are or where they live. The 
unique ID would solve that problem, says Mr. Nilekani, and could be 
linked to banks' plans to offer "no-frills" accounts, with no minimum 
balance and low fees, as well as nascent money-transfer services via 
mobile phones.



-----------------------[BOXED FEATURE]------------------------------------

Scanning the World

India's unique ID program is the largest and most logistically 
challenging identification project in the world. A look at other such 
schemes.

Germany

Now issues paper ID cards, but plans to replace with electronic cards 
embedded with fingerprints and a six-digit PIN number that can be used 
to digitally sign forms.

Nigeria

Creating a national database with biometric data on citizens. Government 
hopes that 100 million out of 150 million Nigerians will be issued a 
unique ID card in three years.

Bosnia-Herzegovina

National ID cards were issued in 2002, partly to encourage unity 
following ethnic strife. The technology involves a bar code, a single 
fingerprint and a photograph. About 2.5 million IDs had been issued as 
of May.

Malaysia

Smart cards hold personal data and a thumbprint, and can be used to pay 
road tolls and access ATM machines.

Oman

One objective of smart-card program is to track immigrants, including 
workers from Pakistan, Iran, India and elsewhere.

U.S.

The US-VISIT program collects digital fingerprints and photos from 
foreign travelers as a way to keep immigration violators and criminals 
from entering the country. It has over 100 million records.

Source: CLSA Asia-Pacific Markets; WSJ Research
------------------------------------------------------------------------


In the village of Nagaram, officials say they have been signing up 200 
people per day, and as of early September, had made it through half of 
the 4,500 residents. The goal is for hundreds of villages and towns in 
Andhra Pradesh to start enrollment soon, and to reach 30 million people 
state-wide by the end of the year.

Signing up is technically voluntary, but any government agency or 
company will be allowed to require a unique ID as identity proof, an 
approach critics say amounts to a de facto mandate for people to enroll.

The process is slow going, taking anywhere from 15 to 30 minutes per 
person. Capturing iris scans with binocular-like devices is tricky and 
can take several minutes. Administrators had to hold one elderly man's 
eyelids open to get a good image.

In addition to biometrics, residents provided an array of personal 
information, including their caste, religion and cellphone number. State 
agencies and companies who register people can gather whatever 
information they deem appropriate.

Such vast data gathering rankles privacy advocates who say demographic 
details can potentially be used to discriminate in the services that 
companies offer customers or government agencies offer citizens.

Another concern is that marketers will find ways to build profiles of 
people based on how they use their IDs—tracking where people bank, which 
hospitals they have checked into and who their cellphone providers are, 
for example.

"You will basically be creating these wonderful resources for people to 
mine," says Sudhir Krishnaswamy, a law professor at the National 
University of Juridical Sciences in Kolkata.

Mr. Nilekani says he has drafted legislation to address the concerns of 
critics. Under the bill, which has been approved by India's cabinet but 
must still be passed by parliament, the government would have to ensure 
that the information it collects "is secured and protected against any 
loss or unauthorized access." Anyone who discloses private information 
or hacks into the ID database would face up to three years in prison and 
stiff fines. Mr. Nilekani said India also needs a broader privacy law.

Andhra Pradesh officials say early data already show how unique IDs 
could reduce corruption at the state's 43,000 ration shops, which 
distribute subsidized food to the poor.

At one shop, records showed rations were being delivered to 330 
families, but after the IDs were rolled out, only 203 families claimed 
benefits by placing their finger on a scanner at the shop. State 
officials suspect the shop owner had been making up fake accounts to 
divert some of the food into the black market.

Jejjayila Venkatesh, a 35-year-old Nagaram resident who earns $50 a 
month in a local government job, said he isn't concerned about privacy. 
He just hopes the ID will help him open a bank account and get a 
driver's license, which he has had difficulty obtaining thus far, and 
maintain his benefits when he goes out of state for work: "This will 
help me prove my identity wherever I roam."


Read more: 
http://online.wsj.com/article/SB10001424052748704652104575493490951809322.html?mod=WSJ_Tech_RightMostPopular#ixzz112wN7Qny

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George Antunes          Voice (713) 743-3923
Associate Professor     Fax   (713) 743-3927
Political Science       Mail: antunes at uh dot edu
University of Houston
Houston, TX 77204-3011

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