http://mediadecoder.blogs.nytimes.com/2010/10/06/memo-hints-at-name-change-for-msnbc-com/

Memo Hints at Name Change for MSNBC.com
By BRIAN STELTER

NBC Universal and Microsoft, the parents of MSNBC.com, are holding high-level 
talks about a name change, something that could be a risky endeavor for the 
third most popular news Web site in the United States.

The two parents have determined that the brand of MSNBC.com, a strictly 
objective news Web site, is widely confused with MSNBC, the cable channel that 
has taken a strongly liberal bent in recent years, according to internal 
memorandums obtained by The New York Times this week.

Charlie Tillinghast, MSNBC.com’s president, wrote in a memo last March, “Both 
strategies are fine, but naming them the same thing is brand insanity.” The 
channel and Web site are already separate companies.

Alluding to the challenge that the two companies face in conceiving a brand-new 
news identity, MSNBC.com this week pushed back a board meeting on the topic by 
three weeks. “Consensus in this case is a tall order,” Mr. Tillinghast wrote in 
a message to employees Tuesday.

MSNBC.com’s network of Web sites are visited by almost 50 million Internet 
users each month, according to ComScore, making it bigger than all but two 
competitors, Yahoo and CNN.com.

Under the current plan, the MSNBC.com Web address would become a site 
exclusively for the cable channel, fulfilling the channel’s desire to have an 
independent site to promote its programs. The existing news site, called the 
“Blue site” internally, would move to a new and as-yet-undetermined Web address.

One of the new names under consideration is NBCNews.com, according to the memos 
and interviews. The companies are testing entirely new names, as well. The 
question seems to be: should the parents go with a trusted and recognized name 
like NBCNews.com or try to build a fresh new brand?

Representatives for MSNBC.com declined to say what names were being considered, 
but in a statement, Mr. Tillinghast said, “We have an enviable portfolio of 
news brands and routinely have strategic conversations about how to maximize 
them.”

(The Times and MSNBC.com have an agreement to share some articles and video.)

Giving up a Web address as popular as MSNBC.com is highly unusual; it is akin 
to a business closing a bustling storefront and posting a sign that asks 
customers to visit its new location. For a Web site, at least, the new location 
is only a click away; nonetheless, MSNBC.com may risk sacrificing years of 
built-up brand loyalty by coining a new name for the news site.

The change is being contemplated because MSNBC and MSNBC.com are on somewhat 
divergent paths.

They were founded together in 1996 by NBC and Microsoft, with the channel based 
in New Jersey and the Web site based at Microsoft’s campus in Redmond, Wash. In 
2005, NBC bought out Microsoft’s stake in the cable channel, but two parents 
remained together for the Web site, which is a crucial provider of content to 
Microsoft’s MSN.com portal.

MSNBC.com employees work closely with employees of MSNBC and NBC News. But the 
Web site has its own reporters, editors, producers, photographers and 
advertising sales staff. And those employees have at times felt like they were 
stuck in the shadow of the cable channel.

In recent years MSNBC’s shift to the left — with hosts like Keith Olbermann and 
Rachel Maddow — has further complicated the TV/Web relationship. This week, the 
channel unveiled a splashy new ad campaign and a new tag-line, “Lean Forward,” 
that reinforces the opinionated nature of the programming.

The cable channel has been looking for a way to distinguish itself online; the 
channel’s president, Phil Griffin, briefly discussed an acquisition of The 
Huffington Post earlier this year, but was rebuffed by its co-founders, as 
first reported by New York magazine this week.

Meanwhile, MSNBC.com has remained what Mr. Tillinghast called in Tuesday’s memo 
an “impartial news product.”

Mr. Tillinghast wrote that the “Lean Forward” announcement “only exacerbates 
the brand misalignment problem” that he has been trying to solve. He expressed 
the hope that MSNBC.com’s board members could agree on a new name at a 
mid-November board meeting, so that “we will have our future identity known 
before Thanksgiving and be able to move forward with focus and certainty from 
there.”


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