Security breach widens at retailers, others

Associated Press

Apr 3, 2011  10:31 PM (ET)

http://apnews.myway.com//article/20110404/D9MCIQOO1.html


NEW YORK (AP) - Best Buy Co., TiVo Inc., and Walgreen Co. are the latest 
in a seemingly endless string of companies to warn over the weekend that 
hackers gained access to customers' files, including email addresses.

The companies all use the same marketing and communications vendor, 
Epsilon. It's a leading marketing services firm that sends more than 40 
billion emails annually and has more than 2,500 clients including seven 
of the Fortune 10. Epsilon, based in Dallas, issued a brief statement on 
Friday saying "a full investigation was under way" following the 
discovery of the breach of some customer client data. The company said 
that information obtained was limited to names and email addresses and 
that "no other personal identifiable information associated with the 
names was at risk."

Epsilon spokeswoman Jessica Simon declined to comment further late Sunday.

The companies affected said Epsilon informed them of the breach and told 
them the compromised files do not include any personally identifiable 
information stored with the marketer. However, hackers could use these 
email addresses to trick customers into providing more personal 
information such as Social Security numbers.

Best Buy, the nation's largest consumer electronics chain, tweeted a 
link to a statement Sunday, saying it was doing its own investigation of 
the breach. It also reminded customers to ignore emails asking for 
confidential information. And Delaware-based Barclays Bank, which issues 
Visa credit cards on behalf of L.L. Bean, sent emails to its customers 
warning of the breach but assured them that their credit card numbers 
are safe. However, it cautioned they could be subject to spam seeking 
personal information.

TiVo and Walgreens issued similar warnings Saturday.

JPMorgan Chase & Co. and grocery operator Kroger Co, which also use 
Epsilon to send emails, said Friday they had been affected by the 
breach. JPMorgan said the files concerned did not include customers' 
financial details. Kroger said that while a database with customer names 
and email addresses had been breached, no information connected with 
consumers' 1-2-3 Rewards MasterCard account had been involved.

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