Netflix to focus on acquiring TV content

By: Marguerite Reardon
Radio Business Report

September 21, 2011 2:43 PM PDT

  
http://news.cnet.com/8301-30686_3-20109749-266/netflix-to-focus-on-acquiring-tv-content/


NEW YORK--As movie content gets more expensive and harder to come by, 
Internet streaming service Netflix is turning its attention to acquiring 
more TV content for its streaming service.

In the company's first public appearance since it announced recently 
that it will split its DVD and streaming video businesses into two 
different brands, Netflix Chief Financial Officer David Wells today 
discussed with investors and analysts at a Goldman Sachs conference here 
the company's plans for adding more content to its service.

One key point, he made during the talk was that TV content will 
increasingly play a bigger role in the company's offering instead of 
feature-length films. This comes as little surprise given the difficulty 
that Netflix has been having in obtaining movie content. Earlier this 
month, Netflix announced that Starz had decided to stop negotiations to 
renew its distribution contract with Netflix for its movie content. When 
asked about the negotiations with Starz, Wells declined to provide a 
specific comment. But he said that Starz valued its movie content more 
than Netflix did. And he intimated that Netflix feels it can get more 
bang for its buck by using the money it was paying Starz for its movie 
catalog to acquire rights to more TV content.

In addition to the evolving economics of the streaming business, Wells 
said the decision to go after more TV content is also being driven by 
user behavior. Currently, about 60 percent of the video streams viewed 
by Netflix members is for TV programming. And Wells said that as more 
deals are made with TV distributors, that an even higher percentage of 
content streamed will likely come from TV.

"There are tons of orphan shows that never got a chance to find an 
audience while they were on on the air," he said. Specifically, he 
mentioned the Fox show "Arrested Development," which only ran three 
seasons before getting canceled. He said the series is hugely popular 
among Netflix users.

Netflix is already moving in the direction of TV. Also today, Netflix 
announced a deal with cable network Discovery to stream some of its 
content. As part of the deal, Netflix streaming customers will get 
access to select shows from certain Discovery networks that are 18 
months or older. The deal is only for two years, which, according to 
Discovery CEO David Zaslav, who spoke earlier at the Goldman Sachs 
conference, will give the cable channel time to assess whether the deal 
is worth it.

Analysts have grown wary of Netflix's strategy changes. And some believe 
Netflix is in danger of losing a big chunk of its customers as the 
company rejiggers its business. According to a survey by research firm 
Frank N. Magid Associates, the company could lose as much as a third of 
its current subscriber base as a result of how it handled a price 
increase announced in July for its streaming service and DVDs by mail, 
and a plan announced recently to split its DVD-by-mail business and 
streaming.

Netflix CEO Reed Hastings has apologized publicly for the bungling of 
the price increase. And Wells tried to explain the rationale for 
rebranding the DVD business, which makes higher margins for the company 
but ultimately will see little growth in the future.

He said the company has already seen declines in its DVD business, while 
the streaming service is booming.

"Our feeling is that the DVD business is mature," he said. "So that 
means there isn't as much growth there."

By contrast he said since the price increase was introduced more people 
have been signing up for the streaming-only service. And he said 
customers with both streaming and DVD subscriptions are deriving more 
value from the streaming service.

"There are too many examples in history where companies did not move 
fast enough to rebrand when the market shifts," he said.

The company has acknowledged it's already lost some customers to the 
pricing changes. But Wells said that the company is not planning to woo 
those customers back with service discounts, because he doesn't think it 
will win back those customers.

"At this point, we are not considering any price cuts," he said. 
"Offering a discount for 3 months or 6 months is just kicking the can 
down the road. We focus on continuing to add more great content to 
repair trust with consumers."

Read more: 
http://news.cnet.com/8301-30686_3-20109749-266/netflix-to-focus-on-acquiring-tv-content/#ixzz1YjNXXjPC

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