Utah breach affects 25,000 Social Security numbers

Apr 6, 2012  6:02 PM (ET)

By JOSH LOFTIN
Associated Press

http://apnews.myway.com//article/20120406/D9TVMG9G0.html


SALT LAKE CITY (AP) - Utah health officials said Friday that hackers who 
broke into state computers last weekend stole far more medical records 
than originally thought, and the data likely includes Social Security 
numbers of children who have received public assistance.

Approximately 182,000 beneficiaries of Medicaid and the Children's 
Health Insurance Program had their personal information stolen, and 
about 25,000 Social Security numbers were compromised, Utah Department 
of Health officials said.

Officials originally estimated that about 24,000 people had their 
records stolen after someone attacked a server beginning March 30. But 
the culprit actually downloaded 24,000 files, and each file contained 
hundreds of records, said Stephanie Weiss, spokeswoman for the Utah 
Department of Technology Services.

The information was stolen from a new server at the Health Department, 
Weiss said. Although the state has multiple layers of security on every 
server, a technician installed a password that wasn't as secure as needed.

"We understand clients are worried about who may have accessed their 
personal information, and that many of them feel violated by having 
their information compromised," said Michael Hales, deputy director of 
the Health Department. "But we also hope they understand we are doing 
everything we can to protect them from further harm."

Clients whose information was stolen will be alerted, with the first 
priority being those whose Social Security numbers were taken, Health 
Department spokesman Tom Hudachko said. The department is offering free 
credit monitoring for a year to anyone who information was stolen and 
has established a hotline for concerned clients to call.

There is no way to narrow down the potential victims to a specific area 
of the state because the claims come from clinics throughout Utah, 
Hudachko said. Also, because providers have up to a year to file a 
claim, it is difficult to even narrow it down to recent patients.

While the investigation is ongoing, Hudachko said the department is 
recommending that every Medicaid client monitor credit reports, bank 
accounts and other areas the hackers could target with the information.

Monitoring financial accounts and credit reports is an important first 
step, but somebody who knows their identity has been stolen should also 
alert the three credit bureaus about potential fraud, said Kirk 
Torgensen, a chief deputy with the Utah attorney general's office who 
specializes in identity theft.

Protecting children can be more difficult, since they will normally not 
have a credit report, credit cards or bank accounts to monitor. To 
assist parents, the state has partnered with the credit bureau 
TransUnion to provide a way for a child's Social Security number to be 
registered and their credit essentially frozen until they are old enough 
to need it.

The website, , also allows victims of fraud to file an affidavit that 
will reduce the amount of time - sometimes hundreds of hours - that 
identity theft victims have to spend fixing their 
credit.http://www.idtheft.utah.gov

Based on the hacker's IP address, which identifies a computer on the 
Internet, Utah's recent attack likely came from eastern Europe, Weiss 
said. Someone started downloading the files Sunday, and the server was 
taken offline Monday after the state's security software caught the attack.

Attacks on other state servers haven't been discovered, "but we're 
continually reviewing them to make sure they're secure," Weiss said.

---

Concerned clients can call the Health Department's hotline at 
800-662-9651 or go to for more 
information.http://www.health.utah.gov/databreach

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