NBC Series Saved by Delayed Viewership

By BILL CARTER
June 24, 2012

The narrative about the new NBC drama "Smash" this spring, 
promulgated largely by critics and bloggers, centered on the show's 
serial failings: it did not live up to its pilot; it alienated 
viewers with sappy writing and acting; and the only reason NBC 
ordered a second season was because Bob Greenblatt, the top NBC 
entertainment executive, decided its fate based on his heart, not his 
head.

The bottom line was that "Smash," after weeks of deteriorating 
ratings, was a flop.

So how did such a disaster wind up tying for the top position at 10 
p.m. among viewers most coveted by network executives - those 18 
through 49 years old? The answer lies with the digital video 
recorder, or DVR.

Negative reports about the performance of "Smash" generally took into 
account only how it had fared on the first nights that it was shown 
on NBC. As is now the case in prime time, however, a show's true 
popularity can no longer be assessed by instant analysis.

The first-place 18-49 ranking for "Smash" occurred in what is known 
as the "live+7" ratings, which include playback of recorded 
television shows over one week.

On average, "Smash" added 2.5 million viewers over seven days of 
playback and averaged a 3.3 rating in the 18-49 category. No 10 p.m. 
network show did better in that category. Two CBS dramas, "Hawaii 
Five-O" and "C.S.I.," each scored a 3.3 also.

...

http://www.nytimes.com/2012/06/25/business/media/nbcs-smash-owes-renewal-to-power-of-delayed-viewership.html

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