An E-Mail Service With Lots of Smarts

By DAVID POGUE
August 8, 2012

"Coming soon, from the creator of the Macarena!"... "New, from the 
founders of Myspace!"... "He has the same agent as Steven Seagal!"

You don't hear phrases like that much. Generally, once a hot property 
becomes a lame has-been, you don't base your marketing on it.

But you might think that's what Microsoft is doing with its new free 
Web-based e-mail service, Outlook.com. "From the company that brought 
you Hotmail!"

Hotmail is still the world's largest e-mail service, with 324 million 
members. But Gmail, only six years old, already has 278 million, and 
Microsoft was getting nervous.

And there were other good reasons for Microsoft to start fresh: 
because times have changed and e-mail has changed; because e-mail 
isn't the only thing you do online anymore (see also Facebook, 
Twitter); and, frankly, because lots of people still think of Hotmail 
as, you know, Hotmail.

...

http://www.nytimes.com/2012/08/09/technology/personaltech/outlookcom-an-e-mail-service-with-lots-of-smarts-state-of-the-art.html

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