A 'Pawn Stars' Education

by Gary Holmes
MediaPost.com

Tuesday, Aug. 21, 2012

http://www.mediapost.com/publications/article/181281/a-pawn-stars-education.html


Reality TV has a lot to answer for. Its contributions to the ongoing 
debasement of popular culture are well-documented. Shows that celebrate 
our moral weaknesses and reward bad behavior with celebrity and riches 
are, to put it mildly, unfortunate.

But there is a whole subgenre of reality TV that is actually educational 
and generally celebratory of the human spirit. These shows, which, oddly 
enough, generally appeal to men, explore nature, adventure, and exotic 
jobs. They’re not smutty, exploitative or condescending. You can watch 
them with both your kids and your parents.

At the top of the heap is “Pawn Stars,” The History Channel’s mega-hit 
about a Las Vegas pawn shop that will wrap up its fifth season next 
week. This is a show that actually has mildly redeeming social value.

One thing “Pawn Stars” is NOT about is the actual business of operating 
a pawnshop. The core pawn business, with its focus on lending money to 
people who have no other access to cash, is hardly in evidence on the 
show. What we have instead is a souped-up version of “Antiques Roadshow” 
in which people come to the store to cash out on their collectibles.

The store in question -- The World Famous Gold and Silver Pawn Shop -- 
is owned by the show’s star Rick Harrison, a good-natured but hard-nosed 
entrepreneur. His co-stars are his dad (“The Old Man”), his son, (“Big 
Hoss”) and the surrogate son Chumlee, a slow-witted man-child who 
provides the comic relief. The producers cleverly play on the family 
dynamics of these men, with one generation always at odds with another, 
and everyone exasperated by the antics of Chumlee.

But the real appeal of the series is not the Harrison family; it’s the 
buying and selling of historical curiosities. The show follows a rigid 
format: four or five sellers bring in a family treasure (e.g., a photo 
of Jesse James, a German dueling pistol, a letter from Andrew Jackson, a 
classic juke box), the Harrisons bring in an expert to appraise it, and 
then there‘s a negotiation. Since there is usually some suspense over 
what the item is actually worth, the show is surprisingly addictive.

I don’t want to overstate the educational value of the show but you can 
actually learn a lot, in a number of areas, watching “Pawn Stars.”

Of course since this is the History Channel, there’s an important 
historical element to the show. “Pawn Stars” does not deliver the kind 
of high-end historical sweep you get from Ken Burns, but over time the 
show does illuminate the cultural, technological and other historical 
trends that are covered in the broad historical surveys. As Rick 
Harrison says in the show’s introduction, each item has a story -- and 
every time the shop buys something, we get a brief mini-lecture on why 
it is an important artifact. Through this pointillistic approach, every 
purchase -- every autograph, vintage motorcycle, military weapon -- adds 
a little bit to our understanding of U.S. and European history.

Further, “Pawn Stars” is the best show on television for demonstrating 
the basic principles of free enterprise capitalism. Over and over again 
Rick Harrison emphasizes that he will not buy an object if he doesn’t 
think he can make a profit, which seems to be in the 30% to 50% range. 
There are certain political circles where 30%-50% profits are considered 
“obscene,” but Rick is unapologetic about needing these margins to cover 
rent, salary and other costs of doing business.

You can also learn a lot about negotiating by watching “Pawn Stars” -- 
lessons that can be applied to buying a house, setting a salary or 
selling a comic book collection:

Lesson number one: Get the other guy to make the first offer; he may 
actually give you a better deal than you were willing to settle for.

Lesson number two: Know the value of what you are buying or selling. 
It’s amazing how many people come into the store without having done 
even a basic Google search on their item. Rick won’t exploit them (that 
would be bad karma and would look bad for the store’s image), but not 
every buyer would be so scrupulous.

Lesson three: Be willing to walk away. Time and again, sellers settle 
for less than they want – or less than they could get on eBay – because 
they are emotionally invested in the negotiation itself and really don’t 
walk to walk out of the store without closing the deal. The Harrisons 
are in a stronger position because they can deploy a take-it-or-leave-it 
strategy.

In the end, though, what’s most educational about “Pawn Stars” is seeing 
human nature on display. Some sellers are greedy, others are grateful to 
sell for whatever they can get. Some sellers are sentimental about their 
family heirlooms and others can’t wait to unload them. Ultimately we are 
reminded that life is a series of transactions -- and the best 
transactions are the ones where everyone feels like a winner.

-----------------------
Gary Holmes is Principal of Gary Holmes Communications. He has been a 
public relations consultant to a number of broadcast, cable, Internet 
and measurement companies.


-- 
=================================================
George Antunes          Voice (713) 743-3923
Associate Professor     Fax   (713) 743-3927
Political Science       Mail: antunes at uh dot edu
University of Houston
Houston, TX 77204-3011

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