NASA scrambles to encrypt laptops after major breach
Personally identifiable information on NASA employees, contractors
exposed in Oct. 31 laptop theft; workers told of incident this week
http://www.computerworld.com/s/article/9233645/NASA_scrambles_to_encrypt
_laptops_after_major_breach

Computerworld - NASA is scrambling to implement full disk encryption on
agency laptops after one containing unencrypted personal information on
a "large" number of people was recently stolen.

Agency employees were told of the October 31 theft of the laptop and
NASA documents from a locked car in an email message Tuesday from
Richard Keegan Jr., associate deputy administrator at NASA.

Keegan told employees that the stolen laptop contained sensitive
"Personally Identifiable Information" (PII) about a large number of NASA
employees, contractors and others. 

"Although the laptop was password protected, it did not have whole disk
encryption software, which means the information on the laptop could be
accessible to unauthorized individuals," Keegan warned. 

"We are thoroughly assessing and investigating the incident, and taking
every possible action to mitigate the risk of harm or inconvenience to
affected employees," he added.

NASA has hired data breach specialist ID Experts to help notify all of
the individuals affected by the breach, Keegan said. 

Those whose personal data could be accessed by the crooks will receive
free credit monitoring and identity theft monitoring services as well as
an insurance reimbursement policy in case of identity theft.

NASA did not respond to a request for information on how many employees
were affected, or why the agency waited nearly two weeks to disclose the
breach.

The incident marks the second time this year that a NASA laptop
containing unencrypted sensitive information was stolen. 

In March, a laptop containing names, Social Security Numbers, phone
numbers, email addresses, dates of birth, college GPAs and other
personal data of NASA employees at NASA"s Kennedy Space Center was
stolen from the car of a worker at the facility, according to NASA
Watch. 

That breach also impacted a large but unspecified number of employees. 

The latest incident appears to have finally pushed NASA to mandate full
disk encryption on laptops containing sensitive data. 

In his alert, Keegan noted that NASA Administrator Charles Bolden and
CIO Linda Cureton have issued a directive prohibiting the removal of
computers from a NASA facility unless whole disk encryption is enabled
or all sensitive files are individually encrypted.

The directive applies to all laptops containing PII, data on
International Traffic in Arms Regulations (ITAR), Export Administration
Regulations (EAR) data, procurement and human resources information, and
other sensitive but unclassified (SBU) data, Keegan said.

CIOs at all NASA facilities have been instructed to complete disk
encryption on the "maximum possible number of laptops" by Nov. 21,
Keegan said, and to add encryption capabilities to all laptops by Dec.
21. After that date, no laptop from any NASA facility, unless whole disk
encryption is enabled.

"Additionally, the CIO will identify any other changes in policy and/or
procedures that are necessary to prevent a recurrence of this type of
breach in the future," Keegan added.

NASA's new measures appear intended to blunt criticism of the latest
data breach. 

The agency has been criticized in the past for lacking strong measures
to protect sensitive data. In February , NASA Inspector General Paul
Martin criticized the agency for lagging "far behind other federal
agencies" in protecting data on agency laptops.

In testimony before the U.S. House of Representatives, Committee on
Science, Space and Technology, Subcommittee on Investigations and
Oversight, Martin noted that NASA had reported the loss or theft of 48
mobile computing devices between April 2009 and April 2011. Some of the
incidents resulted in unauthorized release of sensitive data, Martin had
noted. (The full report is available here:
http://oig.nasa.gov/testimony.html).

In his testimony, Martin pointed to the March 2011 theft of an
unencrypted notebook computer that resulted in the exposure of
algorithms used to command and control the International Space Station.
In another incident, sensitive data on NASA's Constellation and Orion
programs were similar compromised when a laptop containing the data was
stolen.

"NASA cannot consistently measure the amount of sensitive data exposed
when employee notebooks are lost or stolen because the Agency relies on
employees to self-report regarding the lost data rather than determining
what was stored on the devices by reviewing backup files," Martin
testified.

"Until NASA fully implements an Agency-wide data encryption solution,
sensitive data on its mobile computing and portable data storage devices
will remain at high risk for loss or theft," he added.

Gant Redmon, general counsel and vice president of business development
at Co3 Systems, an incident management company, said the issue is why
NASA didn't take measures to encrypt all of its systems sooner. "I have
two questions. Why didn't they have it before the [March] incident? Why
didn't they have it after that first breach?"

Incidents like this highlight the somewhat cavalier attitude many
organizations and employees continue to have towards handling PII on
laptop computers, he added. It's surprising that people continue to keep
sensitive information on their laptops in unprotected fashion and then
leave the laptops in relatively unprotected locations, Redmon added.


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