If My Data Is an Open Book, Why Can't I Read It?

By NATASHA SINGER
May 25, 2013

OUR mobile carriers know our locations: where our phones travel 
during working hours and leisure time, where they reside overnight 
when we sleep. Verizon Wireless even sells demographic profiles of 
customer groups - including ZIP codes for where they "live, work, 
shop and more" - to marketers. But when I called my wireless 
providers, Verizon and T-Mobile, last week in search of data on my 
comings and goings, call-center agents told me that their companies 
didn't share customers' own location logs with them without a 
subpoena.

Consolidated Edison monitors my household's energy consumption and 
provides a chart of monthly utility use. But when I sought more 
granular information, so I could learn which of my recharging devices 
gobbles up the most electricity, I found that Con Ed doesn't 
automatically provide customers with data about hourly or even daily 
use. Robert McGee, a spokesman for Con Ed, suggested that I might go 
down to the basement once an hour and check the meter myself.

Then there is my health club, which keeps track of my visits through 
swipes of my membership card. Yet when I recently asked for an online 
log of those visits, I was offered a one-time printout for the year - 
if I were willing to wait a half-hour.

Never mind all the hoopla about the presumed benefits of an "open 
data" society. In our day-to-day lives, many of us are being kept in 
the data dark.

...

http://www.nytimes.com/2013/05/26/technology/for-consumers-an-open-data-society-is-a-misnomer.html


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