Netflix’s new user profiles will mean freeloaders get even better
service<http://gigaom.com/2013/06/12/netflixs-new-user-profiles-will-mean-freeloaders-get-even-better-service/>
*By Lauren Hockenson
GigaOm.com

June 12, 2013*

http://gigaom.com/2013/06/12/netflixs-new-user-profiles-will-mean-freeloaders-get-even-better-service/


Summary:

The movie company’s new user profiles are meant to help with
recommendations, but they’ll also make it easier for people to skim off
someone else’s account. Could this be a perfectly laid trap by Netflix?


 Netflix announced
<http://gigaom.com/http://www.engadget.com/2013/06/11/netflix-streaming-user-profiles/>at
E3 on Wednesday that the new user profiles that we’ve reported were in the
works <http://gigaom.com/2013/01/07/netflix-profiles-first-look/> will make
their debut this summer. The idea behind the new profiles is to cater to
families whose members have disparate film tastes and thus each want their
own movie recommendations — rather than pooled recommendations and
histories that jumble the interface and make it difficult to find relevant
content.

But there may be an unintended consequence of the new profiles: even better
service for people who are illegally sharing passwords.

[image: 
NetflixProfiles]<http://gigaom2.files.wordpress.com/2013/06/netflixprofiles.png>

Of course, anyone with a busy household on the same streaming account would
know that over time, finding a good movie or picking up where you left off
on a TV show can be a major hassle.

By neatly organizing your family members into separate user profiles,
there’s less mixing of tastes and histories — the media equivalent of
keeping your Play Doh colors separate to prevent it from becoming a
dried-out mass of marbled colors. You won’t have “Gut-Wrenching Horror
Film” recommendations next to “Early Learning Show” titles anymore, and
that small change will make a big difference in the general convenience of
finding, streaming and enjoying media.

The same thing will happen when a person with a Netflix account
lets half-a-dozen friends skim off for free — something plenty of
20-somethings do regularly. With the new mulitple profiles, it’ll be even
easier for freeloaders to piggyback on someone else’s account. Users will
be able to dole out passwords to their friends, set up user accounts, and
then live happily on one subscription with separate histories and
recommendations. It’s a new level of convenience for practically no money.
Netflix CEO Reed Hastings has said that he doesn’t think password sharing
is that big a problem<http://gigaom.com/2013/04/22/netflix-shared-passwords/>
.

But maybe, just maybe, this user profile feature is the perfectly laid trap
— the carrot positioned pristinely in the middle of an iron-jawed clamp
called unauthorized access. Depending on what *kind* of data Netflix tracks
between accounts, even a little thing like logging IP addresses could go a
long way toward programming a bot that shuts down accounts with too many
foreign connections.

Technically, illegal users could spend a year in jail for violating
the Computer
Fraud and Abuse Act<http://en.wikipedia.org/wiki/Computer_Fraud_and_Abuse_Act>,
which can lay the hammer down on password distribution for “exceeding
authorized access.” Of course, it’s highly doubtful that Netflix or any
other online media distribution company would take the time to prosecute
such a thing. A terse account shutdown would be enough to dissuade users
from skimming.

Netflix’s decision is a smart one, whether it’s a true convenience or the
best piece of technological flypaper to catch rampant password distributors.
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