AT&T Internet Service Fails in 5 States
Associated Press
Jul 28, 2005 6:31 PM (ET)
http://apnews.myway.com//article/20050728/D8BKLPN00.html
SAN JOSE, Calif. (AP) - Subscribers to AT&T Corp's DSL Internet service in
five Western states lost their connections for several hours Thursday after
the telecommunications company experienced a problem with equipment that
routes data over its network.
The service went down about 7 a.m. PDT, and some customers were being
restored four hours later, said AT&T spokesman Andy Backover.
The company confirmed homes and businesses in California and four other
Western states were affected, but it would not provide the total number of
subscribers who lost service or name the other states. Backover said AT&T
received more than 2,000 reports of trouble.
"We're working as hard as we can to restore the service," he said. "We're
very apologetic to any customers who were inconvenienced."
Backover added the problem stemmed from a problematic router that's been
identified and was being repaired. But he did not know when all affected
customers would be restored.
The outage affected only customers of digital subscriber line, or DSL,
service, and not other portions of the network for T1 service and other
Internet backbone functions that AT&T maintains.
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George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923 Fax: 713-743-3927
antunes at uh dot edu
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