Study of Sony Anti-Piracy Software Triggers Uproar
File-Hiding Technique Alarms Security Researchers; Developer Offers Patch

By Brian Krebs
washingtonpost.com Staff Writer

Wednesday, November 2, 2005; 6:50 PM

http://www.washingtonpost.com/wp-dyn/content/article/2005/11/02/AR2005110202362_pf.html


Irate music fans who posted to dozens of online blogs vowing to never again 
buy Sony CDs as long as the company keeps using a suddenly beleaguered 
anti-piracy software program may find that their outbursts have been 
partially rewarded today.

On the heels of the Internet uproar over security concerns with its 
copyright-protection measures, the company that developed the software for 
recording-industry giant Sony BMG Music Entertainment says it is providing 
computer users with a "patch file" that will mitigate some of the features 
that alarmed security researchers when they were discovered earlier this 
week -- especially the program's built-in ability to hide files on the 
user's system.

Privacy and security experts charged that the technology built into many of 
Sony's music CDs since March is unnecessarily invasive and exposes users to 
threats from hackers and virus writers.

"Here you have one of the biggest name-brand corporations on the planet 
getting into what many people in other circumstances would consider 
hacking," said Richard Smith, a security and privacy consultant based in 
Boston. "That's just not acceptable."

Earlier this week, computer security researcher Mark Russinovich published 
an analysis showing that some new Sony CDs install software that not only 
limits the copying of music on the discs, but also employs programming 
techniques normally associated with computer viruses to hide from users and 
prevent them from removing the software.

Russinovich's findings -- posted on the Web site 
(http://www.sysinternals.com/) that he runs with another researcher -- 
indicated that the CDs in question use software techniques that behave 
similarly to "rootkits," software tools that hackers can use to maintain 
control over a computer system once they have broken in.

He found that traditional methods of uninstalling the program would not 
work, and that attempts at removing it corrupted the files needed to 
operate his computer's CD player, rendering it useless.

Sony spokesman John McKay said the technology has been deployed on just 20 
titles so far, but that the company may include it on additional titles in 
the months ahead.

The music industry is aggressively defending its works from Internet and 
other forms of piracy, going so far as to sue individuals alleged to be 
trading large numbers of song titles online. The industry loses roughly 
$4.2 billion worldwide to piracy each year, according to the Recording 
Industry Association of America.

Russinovich discovered that the techniques employed by the Sony program to 
conceal its files from the user and to make them harder to remove could 
also be used by virus writers and hackers to hide malicious files on any 
computer running the anti-piracy program.

In response to criticisms that intruders could take such advantage, 
First4Internet Ltd. -- the British company that developed the software -- 
will make available on its Web site a software patch that should remove its 
ability to hide files, chief executive Mathew Gilliat-Smith said.

Russinovich called the offer of a patch "backpedaling and damage control in 
the face of a public-relations nightmare" and emphasized that users who try 
to remove the files manually after applying the fix will still ruin their 
CD-Rom drives.

Sony's move is the latest effort by the entertainment companies to rely on 
controversial "digital rights management" (DRM) technologies to reverse a 
steady drop in sales that the industry attributes in large part to piracy 
facilitated by online music and movie file-sharing networks like Kazaa and 
Limewire.

DRM technologies by their very nature need to be secretive, according to 
Peter Ullman, a partner with Woodcock Washburn, a Philadelphia law firm 
that specializes in intellectual property matters.

"If the software is put there to protect valuable content from being 
misused, then the software has to be able to protect itself from being 
subverted, so the companies that produce this security technology tend not 
to want to publicize how their technology works," Ullman said.

At issue is whether Sony has provided customers with adequate notice about 
what they can expect when installing the software, said Ari Schwartz, 
deputy director of the Washington-based Center for Democracy and Technology.

"Sony needs to be more transparent in how and what they're installing so 
that consumers can make informed decisions," Schwartz said.

Windows users cannot listen to tracks on the CD without agreeing to install 
the anti-piracy program, which merely advises that "it will install a small 
proprietary software program" that will remain there "until removed or 
deleted."

But according to Mikko Hypponen, director of research for Finnish antivirus 
company F-Secure Corp., users who want to remove the program may not do so 
directly, but must fill out a form on Sony's Web site, download additional 
software, wait for a phone call from a technical support specialist, and 
then download and install yet another program that removes the files.

Hypponen agreed that Sony's software could help hackers circumvent most 
antivirus products on the market today. He added that installing the Sony 
program on a machine running Windows Vista -- the beta version of the next 
iteration of Microsoft Windows -- "breaks the operating system spectacularly."

While the anti-piracy software allows consumers to make a limited number of 
additional copy-protected discs, it also imposes compatibility and 
portability constraints. Users of Apple Inc.'s iPod -- the dominant 
portable media player on the market -- have no way of transferring tracks 
from protected Sony CDs to their device, since Apple has not yet licensed 
its own DRM technology for use with copy-protected discs.

"We're still in this new digital era where the entertainment industry wants 
to protect ... their content, without due consideration of the consumer's 
right to use that content in a fair way," Russinovich said. "We need to 
have an open discussion as to where we should draw the line."

David Eisner, a blogger and software developer at the University of 
Maryland's Computer Aided Life Cycle Engineering Center, believes the 
record label's actions will ultimately backfire and drive otherwise 
legitimate customers to download pirated music from the online file-sharing 
networks.

"The people they're trying to stop from stealing their music are always 
going to find a way around these types of technologies," Eisner said. "Sony 
is just hurting people who obtain their products legally, and many of these 
same people are now going to think twice about doing so."


================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923  Fax: 713-743-3927
antunes at uh dot edu



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