[I hope these pet-dependent nitwits don't cause a problem for the blind & 
others that rely upon a real service animal.]

May 14, 2006

Wagging the Dog, and a Finger
By BETH LANDMAN
NY Times

http://www.nytimes.com/2006/05/14/fashion/sundaystyles/14PETS.html?ei=5087%0A&en=b5ff7befd6c32614&ex=1147924800&pagewanted=print


ON a sun-drenched weekend last month, cafes from TriBeCa to the Upper West 
Side were swelling with diners, many of whom left dogs tied to parking 
meters in deference to Health Department rules that prohibit pets in 
restaurants. At French Roast on upper Broadway, however, two women sat down 
to brunch with dogs in tow: a golden retriever and a Yorkie toted in a bag.

"They both said that their animals were emotional service dogs," said Gil 
Ohana, the manager, explaining why he let them in. "One of them actually 
carried a doctor's letter."

Health care professionals have recommended animals for psychological or 
emotional support for more than two decades, based on research showing many 
benefits, including longer lives and less stress for pet owners.

But recently a number of New York restaurateurs have noticed a surge in the 
number of diners seeking to bring dogs inside for emotional support, where 
previously restaurants had accommodated only dogs for the blind.

"I had never heard of emotional support animals before," said Steve Hanson, 
an owner of 12 restaurants including Blue Fin and Blue Water Grill in 
Manhattan. "And now all of a sudden in the last several months, we're 
hearing this."

The increasing appearance of pets whose owners say they are needed for 
emotional support in restaurants — as well as on airplanes, in offices and 
even in health spas — goes back, according to those who train such animals, 
to a 2003 ruling by the Department of Transportation. It clarified policies 
regarding disabled passengers on airplanes, stating for the first time that 
animals used to aid people with emotional ailments like depression or 
anxiety should be given the same access and privileges as animals helping 
people with physical disabilities like blindness or deafness.

The following year appellate courts in New York State for the first time 
accepted tenants' arguments in two cases that emotional support was a 
viable reason to keep a pet despite a building's no-pets policy. Word of 
the cases and of the Transportation Department's ruling spread, aided by 
television and the Internet. Now airlines are grappling with how to 
accommodate 200-pound dogs in the passenger cabin and even 
emotional-support goats. And businesses like restaurants not directly 
addressed in the airline or housing decisions face a newly empowered group 
of customers seeking admittance with their animals.

WHILE most people who train animals that help the disabled — known as 
service animals — are happy that deserving people are aided, some are also 
concerned that pet owners who might simply prefer to brunch with their 
Labradoodle are abusing the guidelines.

"The D.O.T. guidance document was an outrageous decision," said Joan 
Froling, chairwoman of the International Association of Assistance Dog 
Partners, a nonprofit organization representing people who depend on 
service dogs. "Instead of clarifying the difference between emotional 
support animals who provide comfort by their mere presence and animals 
trained to perform specific services for the disabled, they decided that 
support animals were service animals."

No one interviewed for this article admitted to taking advantage of the 
guidelines, but there is evidence that it happens. Cynthia Dodge, the 
founder and owner of Tutor Service Dogs in Greenfield, Mass., said she has 
seen people's lives transformed by emotional-support animals. She has also 
"run into a couple of people with small dogs that claim they are emotional 
support animals but they are not," she said. "I've had teenagers approach 
me wanting to get their dogs certified. This isn't cute and is a total 
insult to the disabled community. They are ruining it for people who need it."

The 1990 Americans With Disabilities Act states that anyone depending on an 
animal to function should be allowed full access to all private businesses 
that serve the public, like restaurants, stores and theaters. The law 
specifies that such animals must be trained specifically to assist their 
owner. True service animals are trained in tasks like finding a spouse when 
a person is in distress, or preventing people from rolling onto their 
stomachs during seizures.

But now, because the 2003 Department of Transportation document does not 
include language about training, pet owners can claim that even untrained 
puppies are "service animals," Ms. Froling said. "People think, 'If the 
D.O.T. says I can take my animal on a plane, I can take it anywhere,' " she 
said.

Aphrodite Clamar-Cohen, who teaches psychology at John Jay College in 
Manhattan and sees a psychotherapist, said her dog, a pit bull mix, helps 
fend off dark moods that began after her husband died eight years ago. She 
learned about psychological support pets from the Delta Society, a 
nonprofit group that aims to bring people and animals together, and got her 
dog, Alexander, last year. "When I travel I tell hotels up front that 
'Alexander Dog Cohen' is coming and he is my emotional-needs dog," she 
said. She acknowledged that the dog is not trained as a service animal.

"He is necessary for my mental health," she said. "I would find myself at 
loose ends without him."

It is widely accepted that animals can provide emotional benefits to 
people. "There is a lot of evidence that animals are major 
antidepressants," said Carole Fudin, a clinical social worker who 
specializes in the bond between animals and humans. "They give security and 
are wonderful emotional grease to help people with incapacitating fears 
like agoraphobia."

Groups of pet owners with specially trained "therapy dogs" have long 
visited hospitals and volunteered after disasters. Following the 9/11 
attack in New York, 100 therapy dogs were enlisted to comfort victims' 
families at a special center.

But Dr. Fudin said that emotional reliance on an animal can be taken too 
far. "If a person can't entertain the idea of going out without an animal, 
that would suggest an extreme anxiety level," she said, "and he or she 
should probably be on medication, in psychotherapy or both."

The question of when an animal goes from being a pet that provides love and 
companionship to an emotional-support animal, without which an owner cannot 
get through a day, is subjective.

Elicia Brand, 36, said the role her Bernese mountain dog played in her life 
changed drastically after Ms. Brand suffered severe traumas — being trapped 
on a subway during the 9/11 attack and being raped the next year. "I am a 
strong person and it almost did me in," she said of the rape. "My dog was 
my crutch. If I didn't have him I wouldn't be here now." After Sept. 11, 
Ms. Brand enrolled her dog in disaster relief training and put him through 
10 weeks of training so he could be a therapy animal to others as well as 
herself. The dog now accompanies her everywhere, even to work. She also 
sees a therapist and takes medication.

One reason it is difficult to sort out the varying levels of dependency 
people have on their animals is that it is a violation of the disabilities 
act to inquire about someone's disability, and although service animals are 
supposed to be trained, there is no definitive list of skills such animals 
must have.

"The A.D.A. started with the idea of the honor system," Ms. Froling said. 
"The goal was to make sure that people with disabilities were not hassled. 
They didn't list the services an animal should perform because they didn't 
want to limit creativity, and they didn't want to specify dogs because 
monkeys were being trained in helpful tasks."

These days people rely on a veritable Noah's Ark of support animals. Tami 
McLallen, a spokeswoman for American Airlines, said that although dogs are 
the most common service animals taken onto planes, the airline has had to 
accommodate monkeys, miniature horses, cats and even an emotional support 
duck. "Its owner dressed it up in clothes," she recalled.

There have also been at least two instances (on American and Delta) in 
which airlines have been presented with emotional support goats. Ms. 
McLallen said the airline flies service animals every day; all owners need 
to do is show up with a letter from a mental health professional and the 
animal can fly free in the cabin.

There is no way to know how many of the pets now sitting in coach class or 
accompanying their owners to dinner at restaurants are trained in 
health-related tasks. But the fact that dog vests bearing the words 
"service animal" and wallet-size cards explaining the rights of a 
support-dog owner are available over the Internet, no questions asked, 
suggests there is wiggle room for those wishing to exploit it.

One such wallet card proclaims: "This person is accompanied by a Service 
Dog — an animal individually trained to perform tasks for people with 
disabilities. Service Dogs are working animals, not pets." On the back is a 
number to call at the Department of Justice for information about the 
Americans With Disabilities Act.

One 30-year-old woman, a resident of Croton-on-Hudson, N.Y., said she does 
not see a psychotherapist but suffers from anxiety and abandonment issues 
and learned about emotional-needs dogs from a television show. She ordered 
a dog vest over the Internet with the words "service dog in training" for 
one of the several dogs she lives with, even though none are trained as 
service animals. "Having my dogs with me makes me feel less hostile," said 
the woman, who refused to give her name.

"I can fine people or have them put in jail if they don't let me in a 
restaurant with my dogs, because they are violating my rights," she insisted.

In general, business owners seem to extend themselves to accommodate 
service animals. Though Completely Bare, a chain of health spas in New York 
and Palm Beach, Fla., has a policy barring animals in treatment rooms, 
Cindy Barshop, the company's owner, said that she made an exception for a 
customer who insisted that she needed her large dog for support while she 
had laser hair removal. "We had to cover the dog with a blanket to protect 
its eyes during the procedure," Ms. Barshop said.

One area in which business owners have resisted what they see as abuse of 
the law is housing. Litigators for both tenants and landlords say cases 
involving people's demands to have service animals admitted to no-pets 
buildings in New York have risen sharply in the last two years, with 
rulings often in the tenants' favor.

"If you have backing of a medical professional and you can show a 
connection between a disabling condition and the keeping of an animal, I 
have 99.9 percent success," said Karen Copeland, a tenants' lawyer.

One of her current clients maintains that she needs an animal in her 
apartment because she is a recovering alcoholic and, apart from her pet, 
all her other friends are drinkers. Another client, Anthony Milburn, lives 
in Kew Gardens, Queens, with five cocker spaniels and one mixed breed. He 
says he has severe chest pains from stress and has a note from a social 
worker saying that he relies on his pets for his emotional well-being. He 
is pursuing a case against his landlord.

Bradley Silverbush, a partner at Borah, Goldstein, Altschuler, Schwartz & 
Nahins, the largest landlord law firm in New York, said people are 
manipulating the law.

"I'm a dog owner and a dog lover but to claim emotional support is beyond 
affection," he said. "People send letters from doctors saying the person 
relies on the animal, or a person has just lost a parent and purchased a 
Pomeranian. Some doctors will write anything if asked by a patient."

Jerri Cohen, the owner of a jewelry store in Manhattan, said she tried 
living without animals when she married a man who bought an apartment in a 
no-dog building. "I went into a severe depression and had to go on 
medication," she said. "Three years later a friend bought me two pug 
puppies, and I refused to give them away. My co-op threatened us with 
eviction. An attorney suggested I get a letter from my psychiatrist. She 
wrote that I was emotionally needy and the lawyer said that was no good. So 
she wrote that I can barely function or run my store without them. I won 
the case.

"They sleep with me," she said. "They have a double stroller. They go to 
restaurants with me and fly with me."


================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923  Fax: 713-743-3927
antunes at uh dot edu



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