June 22, 2006

Net Neutered:
Why don't they tell us ending Net Neutrality might kill BitTorrent?

By Robert X. Cringely
PBS.ORG

http://www.pbs.org/cringely/pulpit/pulpit20060622.html


Last week's column was about Bill Gates' announced departure from 
day-to-day management at Microsoft and a broad view of the Net Neutrality 
issue. We'll get back to Microsoft next week with a much closer look at the 
challenges the company faces as it ages and what I believe is a clever and 
counter-intuitive plan for Redmond's future success. But this week is all 
about Net Neutrality, which turns out to be a far more complex issue than 
we (or Congress) are being told.

Net Neutrality is a concept being explored right now in the U.S. Congress, 
which is trying to decide whether to allow Internet Service Providers to 
offer tiers of service for extra money or to essentially be prohibited from 
doing so. The ISPs want the additional income and claim they are being 
under compensated for their network investments, while pretty much everyone 
else thinks all packets ought to be treated equally.

Last week's column pointed out how shallow are the current arguments, which 
ignore many of the technical and operational realities of the Internet, 
especially the fact that there have long been tiers of service and that 
ISPs have probably been treating different kinds of packets differently for 
years and we simply didn't know it.

One example of unequal treatment is whether packets connect from backbone 
to backbone through one of the public Network Access Points (NAPs) or 
through a private peering arrangement between ISPs or backbone providers. 
The distinction between these two forms of interconnection is vital because 
the NAPs are overloaded all the time, leading to dropped packets, 
retransmissions, network congestion, and reduced effective bandwidth. Every 
ISP that has a private peering agreement still has the right to use the 
NAPs and one has to wonder how they decide which packets they put in the 
diamond lane and which ones they make take the bus?

Virtual Private Networks are another example of how packets can be treated 
differently. Most VPNs are created by ISP customers who want secure and 
reliable interconnections to their corporate networks. VPNs not only 
encrypt content, but to a certain extent they reserve bandwidth. But not 
all VPNs are created by customers. There are some ISPs that use VPNs 
specifically to limit the bandwidth of certain customers who are viewed as 
taking more than their fair share. My late friend Roger Boisvert, a pioneer 
Japanese ISP, found that fewer than 5 percent of his customers at gol.com 
were using more than 70 percent of the ISP's bandwidth, so he captured just 
those accounts in VPNs limited to a certain amount of bandwidth. Since then 
I have heard from other ISPs who do the same.

As pointed out last week, though, there is only so much damage that an ISP 
can do and most of it seems limited to Voice-over-IP (VoIP) telephone 
service where latency, dropouts, and jitter are key and problematic. Since 
VoIP is an Internet service customers are used to paying extra for (that, 
in itself, is rare), ISPs want that money for themselves, which is the 
major reason why they want permission to end Net Neutrality--if it ever 
really existed.

The implications of this end to Net Neutrality go far beyond VoIP, though 
it is my feeling that most ISPs don't know that. These are bit schleppers, 
remember, and the advantages of traffic shaping are only beginning to dawn 
on most of them. The DIS-advantages are even further from being realized, 
though that will start to change right here.

The key question to ask is what impact will priority service levels have on 
the services that remain, those having no priority? In terms of the 
packets, giving priority to VoIP ought not to have a significant impact on 
audio or video downloads because those services are buffered and if they 
take a little longer, well that's just the price of progress, right? Wrong. 
Let's look at the impact of priority services on BitTorrent, the single 
greatest consumer of Internet bandwidth.

Though e-mail and web surfing are both probably more important to Internet 
users than BitTorrent, the peer-to-peer file transfer scheme uses more 
total Internet bandwidth at something over 30 percent. Some ISPs absolutely 
hate BitTorrent and have moved to limit its impact on their networks by 
controlling the amount of bandwidth available to BitTorrent traffic. This, 
too, flies in the face of our supposed current state of blissful Net 
Neutrality. A list of ISPs that limit BitTorrent bandwidth is in this 
week's links, though most of them are, so far, outside the United States.

BitTorrent blocking or limiting can be defeated by encrypting the torrents, 
but that increases overhead, causes a bigger bandwidth hit, and defeats 
local caching schemes that might help reduce bandwidth demand. So blocking 
BitTorrent actually makes life worse for all of us, which may be why most 
U.S. ISPs aren't doing it.

So let's assume that ISPs are allowed to offer tiered services. What impact 
will that have on BitTorrent? The answer lies in the nature of the TCP/IP 
protocol. Here is an analysis from a friend who is far more savvy about 
these things than I am:

"If you look at the amount of overhead TCP needs it's exponential to how 
slow each connection is; the slower (the connection) the more overhead 
because the window sizes are smaller and more control packets are being 
used for verification. And you know what? BitTorrent is FAR WORSE. Remember 
that for each file you download on BitTorrent you connect to dozens, 
possibly even hundreds of people, and the slower each of those connections 
is the more the overhead increases.

"About a month ago the amount of torrents I may (have been) automatically 
downloading at any given time was between 10 and 30. This means that I was 
getting no more than 1Kbps from every peer, which meant about half of my 
bandwidth usage was in BitTorrent protocol overhead and not in downloading 
file data. I brought this (overhead) down (by 40 percent) by just having 
five torrent downloads at a time and queuing the rest, and I even got the 
files faster. I then did some more scheduling and what not to get (my 
bandwidth use down by a total of 70 percent) and I still downloaded about 
the same amount of real file data.

"So what happens when everyone's VoIP or other preferred packets get 
preference over my torrent packets? Since I have no knowledge of the other 
people's usage in my aggregate network I can't adjust well for changes in 
the network. The BitTorrent traffic that is going will have exponentially 
increased overhead due to the slow downs, increasing overall Internet 
packet overhead (with BitTorrent already 30+ percent of all Internet 
traffic). Which means that allowing the telco's to subsidize the cost of 
improving their infrastructure by having preferred packets could 
exponentially increase the cost accrued by the larger internet and backbone 
providers just to keep costs down at the aggregate level."

To recap: Giving priority to some traffic puts a hurt on other types of 
traffic and when that other traffic constitutes more than 30 percent of the 
Internet, the results can be severe for all of us. On the Internet 
everything is connected, and you can't easily ignore the impact of one 
service on another.

With this new knowledge I did a simple test that you can do, too. I have a 
Vicomsoft Internet Gateway that does very fine traffic shaping, though 
there are many similar products available, like ClarkConnect and some 
others that are open source. Many routers can do traffic shaping, too. I 
did a couple BitTorrent downloads of specific files, measuring how much 
time and total bandwidth was required. Then I deleted those files, changed 
my Internet Gateway settings to give priority to my Vonage VoIP packets, 
called my Mom on the phone and started downloading the same two BitTorrent 
files.

Vonage and many other VoIP services use an Analog Telephone Adapter (ATA) 
device to connect your phone to the network. That ATA can do traffic 
shaping, too, which requires that it be connected inline between your 
broadband modem and router. Of course I didn't realize this until AFTER my 
test was done.

My test results were clear. I had no problem downloading the same 
BitTorrent files, but it took longer. That was no surprise. After all, I 
WAS talking to my Mom, which would have taken some bandwidth away from 
BitTorrent. But the more interesting result was that the total bandwidth 
required to download the same files using traffic shaping versus not using 
traffic shaping was almost 20 percent more, which undoubtedly came down to 
increased BitTorrent overhead due to contention and retransmissions 
involving the priority VoIP service.

Traffic shaping causes different patterns on the local network, especially 
aggregate networks that use creative technologies to send Ethernet frames 
over old telephone and cable infrastructure. It's taken a very long time to 
get Internet technologies to where they are today, and all the protocols 
built on top of those technologies operate under certain assumptions. Just 
like a web site sent over TCP assumes that TCP will make sure all the 
packets will get to their destination, rich application protocols like 
BitTorrent operate under assumptions like known patterns in bandwidth 
changes on aggregate networks.

Let's say Net Neutrality goes away and the broadband ISPs start offering 
tiered services. My simple test suggests that one possible impact is that 
Bit Torrent traffic, which currently uses, say, 30 percent of Internet 
bandwidth, is going to expand to about 36 percent simply because of 
inefficiencies created by the tiered services. This will increase the 
backbone costs for ISPs and will take back at least some of the very 
performance advantage they are supposedly selling to their priority customers.

The result of ending Net Neutrality under this scenario, then, is that the 
ISPs make money from tiered services but with higher overhead costs and 
lower priority service levels than one might expect. The ISPs then might 
try banning BitTorrent to keep it from messing with their tiered services, 
but we've already establish this can't practically be done on a technical 
level because torrent encryption can always get around the ban. The only 
way, in fact, to limit BitTorrent traffic would be to have it made illegal 
and now we're back again to the clueless Congress that started this whole mess.

I don't think these latter ideas are even in the heads of broadband ISPs. 
They simply haven't thought that far. But eventually, as they try trimming 
this and expanding that to solve a problem that shouldn't have existed in 
the first place and can't otherwise be solved, they'll come up with 
something all of us will hate. I guarantee it.

-------------------------

Links of the Week

I, Cringely
Last week's column. Read the second half for the part of Net Neutrality.
(http://www.pbs.org/cringely/pulpit/pulpit20060615.html)


AzureusWiki.com
A list of ISPs that supposedly are trying to limit BitTorrent traffic on 
their networks.
(http://www.azureuswiki.com/index.php/Bad_ISPs)


Bram Cohen's Journal
Bram Cohen, the father of BitTorrent, doesn't like Torrent encryption or 
obfuscation and for good reasons.
(http://bramcohen.livejournal.com/29886.html)


Gizmodo.com
I love this one. OS X 10.5 will supposedly include a BitTorrent client that 
will assist in transferring movies and music, for which those running the 
Torrents will be compensated with free stuff (presumably movies and music, 
though also possibly Apple's own VoIP service). Throw 10 million 
automatically-Torrenting Macs into the mix and what happens to Net 
Neutrality then?
(http://gizmodo.com/gadgets/software/rumor-os-x-leopard-to-have-bittorrent-client-for-itunes-store-170791.php
 
)


Policy Blog - Public Knowledge
Net Neutrality good, beer too.
(http://www.publicknowledge.org/content/papers/pk-net-neutrality-whitep-20060206)
 




=================================================
George Antunes                    Voice (713) 743-3923
Associate Professor               Fax   (713) 743-3927
Political Science                    Internet: antunes at uh dot edu
University of Houston
Houston, TX 77204-3011         



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