ABC Looks Beyond Upfront To DVR, Commercial Ratings Issues

by David Goetzl and Wayne Friedman
Media Daily News

Thursday, Jul 6, 2006 8:45 AM ET

http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticleHomePage&art_aid=45264


ABC HAS HELD DISCUSSIONS ON the use of technology that would disable the 
fast-forward button on DVRs, according to ABC President of Advertising 
Sales Mike Shaw, with the primary goal to allow TV commercials to run as 
intended.

"I would love it if the MSOs, during the deployment of the new DVRs they're 
putting out there, would disable the fast-forward [button]," Shaw said.

While MSOs risk losing some of their DVR customers if fast-forwarding were 
blocked, Shaw said the cable operators--who are beefing up their own local 
ad sales operations--"are in the same business we're in." "They've got to 
sell ads too," he said. "So if everybody's skipping everybody's ads, that's 
not a long-term business model for them either."

Shaw also threw cold water on the idea that neutering the fast-forward 
option would result in a consumer backlash. He suggested that consumers 
prefer DVRs for their ability to facilitate on-demand viewing and not 
ad-zapping--and consumers might warm to the idea that anytime viewing 
brings with it a tradeoff in the form of unavoidable commercial viewing.

"I'm not so sure that the whole issue really is one of commercial 
avoidance," Shaw said. "It really is a matter of convenience--so you don't 
miss your favorite show. And quite frankly, we're just training a new 
generation of viewers to skip commercials because they can. I'm not sure 
that the driving reason to get a DVR in the first place is just to skip 
commercials. I don't fundamentally believe that. People can understand in 
order to have convenience and on-demand (options), that you can't skip 
commercials."

Shaw said it's crucial for ABC and networks to hold these discussions with 
MSOs while DVR penetration is still in its early stages. DVRs are at around 
10 percent of U.S. TV households. "It's in our interest and the MSOs' 
interest to figure out something that works for the two of us," he said.

The frequently outspoken Shaw made his comments Wednesday in a post-upfront 
interview where he offered up another round of no-nonsense commentary.

Looking back on the protracted upfront, Shaw said he was surprised that 
competitors at CBS and Fox were so quick to fold the tent and accept 
buyers' refusals to pay for increased ratings generated from DVR viewing. 
Shaw had argued earlier in the spring that the ratings jumps--which have 
reached double-digit percentages for top shows--had value, and he intended 
to charge for them. He continued that position early in the upfront until 
it became clear the two other networks weren't willing to hold the line, 
and had agreed to negotiate on "live" ratings only.

"I'm sure they told their upper management in their two companies why it 
wasn't a good idea for them to do so," Shaw said. "They and their 
management must have decided that the same thing we thought was important 
wasn't important."

Shaw said if he knew he'd be the lone proponent for negotiating on 
time-shifted ratings, he might have changed course. "Obviously, going back 
to last February, if I knew nobody else on the entire sell-side of the 
equation was going to open their mouths besides us, I don't know if we 
would have gone down the same track," he said.

Some research executives--even at networks with sales departments that 
acted differently--had argued before the upfront that ads viewed in 
fast-forward mode generated value for advertisers, since consumers were at 
least partly exposed to their messages. But Shaw said ABC was only 
interested in finding a way to receive compensation for un-skipped ads.

ABC's upscale audience, coupled with a strong performance in "A" counties 
and in leading markets, made his network a must-buy. "If you were looking 
for those attributes, with the programming on ABC that we deliver, are you 
going to move those dollars to CBS?" he said. "It doesn't make sense."

No shrinking violet, Shaw is the only sales chief at a major network to 
speak to the media as part of an upfront postmortem.

As questions fade about whether to negotiate solely on DVR ratings, Shaw 
said ABC will move aggressively to make deals based on Nielsen's new 
"commercial ratings," set to be unveiled at the start of the new season. He 
said ABC was interested in possibly using them as a currency in this 
upfront, but buyers felt implementing the logistics in such an abbreviated 
time period wasn't feasible. "We were too late in bringing that to the 
market for practical reasons," Shaw said. But, he added, "it's going to 
transform how people buy and plan television."

But Shaw said ABC executives will be fanning out to agencies and 
advertisers over the next two weeks to present an analysis of commercial 
ratings data from the last six months, which presents ABC in a favorable 
light. He added that some scatter business may be written based on the new 
ratings.


================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923  Fax: 713-743-3927
antunes at uh dot edu



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