Make Way for The Sidewalk SUV
Motorized scooters for the disabled are finding a lucrative new market: 
People just sick of walking

By ELLEN GAMERMAN
Wall Street Journal

July 15, 2006; Page P1

http://online.wsj.com/article/SB115291408087707342.html?mod=mostpop


On a recent afternoon at Walt Disney World, Dennis Robles was cruising 
around on an electric "mobility scooter" that the park usually rents out to 
people with disabilities. Mr. Robles doesn't have a problem walking -- he 
says he was simply saving up energy for late-night dancing.

"I'm pretty healthy," says the 37-year-old truck driver from Brooklyn, N.Y. 
"Just lazy, I guess."

The power scooter is an increasingly ubiquitous sight, with an estimated 
1.2 million in use nationwide. But while the $1,000-plus vehicles have been 
hailed as a boon for the infirm and the elderly, they are now finding a new 
constituency: able-bodied people who simply don't feel like walking. In 
addition to theme parks like Dollywood and Minnesota's giant Mall of 
America, the scooters are popping up everywhere from Las Vegas casinos to 
grocery stores. When scooter demand outstrips supply at Wal-Mart, greeters 
"evaluate the situation" and make sure that people using the scooters can 
demonstrate a legitimate need, according to a company spokesman.

Some entrepreneurs are starting to push the vehicles as bicycles without 
the pedaling. City Scooter Tours, an outfit that operates in Washington and 
plans to extend into Chicago, offers scooters as an easy way to see the sights.
[scooter]
Cruise Control: Dennis Robles recently toured Disney World on a scooter. 
I'm pretty healthy,' he says. 'Just lazy, I guess.'

"It's kind of bad for the cause," says Janna Starr, director of disability 
rights and technology policy for United Cerebral Palsy, a nonprofit group. 
Stores and tourist attractions need to set guidelines and "not just let 
people come up and take off in the scooters just because they want one," 
she says.

Ms. Starr and some other advocates for the disabled say able-bodied riders 
can rile pedestrians, creating a negative image of scooter use that could 
hurt those who really need assistance.

In the next few years, there will likely be a lot more people buzzing down 
sidewalks and in supermarket aisles. The number of people aged 50 and older 
is expected to soar by 33 million to 118 million by 2020, according to the 
Census Bureau.

Cavernous stores, which tend to offer scooters for free, and big theme 
parks, which tend to rent them, see these scooters not only as a tool for 
the disabled but also as a lure for visitors who might not otherwise want 
to spend the day walking around. At the Mall of America in Bloomington, 
Minn., where all the scooters are rented out by noon most weekends, the 
fleet is being expanded from 30 to 45 later this year. Over the past year, 
Dolly Parton's Dollywood theme park in Pigeon Forge, Tenn., boosted its 
fleet from 55 to 70. People often bring their own scooters, but the park's 
rentals are a convenience for occasional users. "Our park is quite hilly," 
says Dollywood spokesman Pete Owens. "It's quite a handy vehicle to have."

While some companies say they don't limit ridership to disabled people, 
others actively encourage use to anybody who wants one. The owner of 
Florida Mobility, a motorized scooter vendor outside Disney World, pitches 
a $75 rental package by telling customers: "Ride all day and dance at 
night." Last month, Avis started offering motorized scooters in Las Vegas 
and Orlando, Fla., and for an extra $40 to $50, they will arrange for the 
scooter to be waiting in the trunk of the rental car. At AA Tourist Rentals 
in Orlando, Fla., scooter business was up 20% in the last year, an increase 
the company partly attributes to a spry blonde woman in the ads: "She 
doesn't look like there's anything wrong with her," says office manager 
Donna Carroll.

Karen Mckinney jumped on her first scooter in May when she and her sister 
and their friends took an organized scooter tour through the National Mall 
in Washington. (The tour company, City Scooter Tours, which is owned by 
rental company Scootaround, bills the trip as "a way for the entire family 
to experience the sights together.") The 57-year-old from Elkridge, Md., 
says when the group took their last trip, to Las Vegas, they tired out 
after all the walking and were looking for an alternative this year. They 
thought about taking a van tour of the monuments, but worried about the 
walk from the van to the sites. "None of us have a disability, but we're 
all getting older," she says.

Ms. Starr, of United Cerebral Palsy, says scooters are beginning to attract 
some of the problems associated with handicapped-accessible parking spaces 
-- with some riders being accused of not warranting the privilege. She says 
it also puts companies in the problematic position of judging who 
"deserves" aid and encourages them to assess disabilities -- which can be 
hidden -- based on appearances.
[scooter]
Easy Riders: City Scooter Tours offers trips around Washington, D.C.

Judy Stark, 65, bought her Golden Companion scooter about two years ago on 
the recommendation of a friend. What started as an occasional indulgence is 
now becoming a more permanent part of her life -- she even walks her dog 
via scooter, giving Mugsy a lift on particularly hot days. Recently at the 
Borgata Hotel Casino & Spa in Atlantic City, N.J., she drove in laps around 
the casino floor, something that would have required several walking breaks 
before. "Now waiting on line at the buffet is no problem," she says. "You 
just sit there."

Power scooters caught on in the early 1990s, in part because they're a more 
outdoorsy alternative to motorized wheelchairs. Power wheelchairs are 
typically used by severely disabled people because they're steered via a 
joystick, which requires less upper body strength to steer than the 
scooter's handlebars.

When industry leader Pride Mobility Products began selling its Victory 
scooter in 1992, it promoted "sleek styling" and personalized options. In 
recent years, scooter manufacturers have pushed it even further -- the tail 
lights on a Landlex scooter are reminiscent of a sports car's. Prices are 
as low as $1,000, down from twice that, as cheaper scooters from Asia flood 
the market.

Scooters are now being designed for specific uses. The SmartKart by Dane 
Technologies, for example, maxes out at three miles per hour, instead of 
the standard five, because it is meant to be used in grocery stores and 
other crowded indoor spaces. In the last year, Pride has super-sized models 
like the Maxima and introduced the Celebrity-X, to keep up with the 
increase in obesity.

Even some riders say it's not easy for them to decide if they really need a 
scooter. On a recent trip to Foxwoods Resort Casino in Connecticut, John 
Hopkins refused to rent a scooter, despite urgings from his daughter. The 
66-year-old retiree, who had a quadruple bypass four years ago and suffers 
from the effects of a stroke, says he struggled on foot at the casino but 
thinks scooters are "a pain" that get in the way of other people and cause 
traffic jams. Plus, "there's a vanity part," he says. "I'd just rather do 
it on my own."

John Warchalowsky, 81, says he's been using a scooter for years. A retired 
phone-company manager from Bergenfield, N.J., Mr. Warchalowsky has taken 
his scooter to the Grand Canyon, on Caribbean cruises and to every state in 
the nation, including Alaska. When the green one conked out, he replaced it 
with a fire-engine red scooter and kept on touring with his girlfriend, who 
also rides one. He says he walks around his house and remains active, but 
the scooter gets him out more. Another benefit: He always buys cheap 
tickets to shows at casinos, because he knows he'll be put in a better 
spot. "I tell the usher, how do I get all the way back there? And he puts 
us right in the mezzanine with the handicapped people."


================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923  Fax: 713-743-3927
antunes at uh dot edu



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