http://www.timeout.com/chicago/Details.do?page=1&xyurl=xyl://TOCWebArticles2/76/features/making_waves.xml

The people at Chicago Public Radio want to put you on the air. Their 
radical plan to reinvent radio could fail—or it just might revolutionize 
broadcast media.

By Margaret Lyons

The potent elixir of enthusiasm and naïveté consumes a tiny room in the 
corner of what staffers call the “shadow office.” If you’ve been in on 
the ground floor of a start-up business, that’s the atmosphere here 
exactly. The staff members are passionate, their cubicles are decorated 
with company paraphernalia, and they speak in munchy sound bites about 
“the mission,” the great change that’s about to come, how revolutionary 
their idea is and how it’s going to Bring the People Together. But this 
isn’t Silicon Valley or a dorm lounge at the U of C. This is Chicago 
Public Radio.

WAIT WAIT, DON’T BORE ME! Justin Kaufmann, from left, Kedar Coleman and 
Josh Andrews are part of the team aiming to amp up Chicago Public Radio.
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A handful of staff gathers twice weekly to plan the revolution. (Well, 
it’s not exactly a revolution if your boss asked you to plan it, but 
still.) A few months ago, Torey Malatia, president and general manager 
of CPR, came upon an opportunity: The noncommercial station, which 
broadcasts on 91.5 FM WBEZ, and simulcasts on 89.5 FM WBEW and 90.7 FM 
WBEQ, had asked for an FCC permit to boost WBEW’s wattage. The FCC 
granted the change, increasing the station’s output from 7,000 watts to 
50,000 watts. CPR could continue to simulcast 91.5 FM, on the beefed-up 
89.5 FM, or Malatia could try to get the ears of a different audience, a 
new audience—people who don’t listen to or have any interest in WBEZ. 
Specifically, the young, non-white listenership the station has failed 
to attract (See “Fine tuning,” page 24). Malatia decided the only way to 
lure the audience that usually tunes the station out was to do 
everything differently.

“What if we had no shows? With no packaged components?” Malatia asks, 
describing how he came up with the strategy. He and vice president for 
programming Ron Jones hammered out some more ideas about ways to 
radically change the sound, content and essential qualities of public 
radio. He tapped a small group of CPR employees—producers, marketers, a 
fund-raiser—to get the ball rolling. “It seemed kind of unworkable when 
I handed it off,” Malatia says. But his group is now in the final 
process of making this unworkable plan a website, a radio station and a 
community.

“You won’t hear typical hour-long programs,” says Josh Andrews, a 
producer for CPR and team captain of what’s about to happen to 89.5 FM. 
As far as Andrews is concerned, we won’t hear typical anything. No one 
really knows what you’ll hear on 89.5 FM come April 2007 (if everything 
goes according to schedule, which is a big if). Here’s their plan: Hosts 
will be in charge of two-hour blocks of radio time, and they’ll be free 
to play whatever strikes their fancy that day. Maybe a host is still 
thinking about last night’s episode of America’s Next Top Model, so he 
cues up a field report from a recent casting call for the show. Next 
might come a slam poet’s musings on commercial beauty, then three of the 
fiercest songs off of a local band’s new LP, followed by a spoof remix 
of James Blunt’s “You’re Beautiful,” then an interview with a fashion 
photographer. Or maybe a bunch of music, or a lot of commentary. The 
point is, pretty much anything goes.

But—and here’s the major innovation—there’s a communal element, too. 
89.5 FM will also rely on content listeners create and upload themselves 
to the station’s website, YouTube-style: a track off their band’s new 
EP, a poem, a story, a mash-up, a skit, a dog barking, a ridiculous 
phone message or anything else . Hosts will weave their own content with 
the best and most relevant user-generated segments.

This pre-supposes one crucial fact: That people will upload content onto 
the website. But producer Justin Kaufmann believes the success of 
audiosharing sites, such as odeo.com, is proof that people will be 
willing to share audio. “Why do I put my video on YouTube? ’Cause I want 
people to see it,” he says. And the new station will one-up these sites 
by filtering out boring content. “If it’s good, it’ll get on the radio,” 
Kaufmann explains. “That’s what differentiates us from any Web audio 
service—what differentiates us from everything.”

Indeed, the 89.5 FM pep squad seems undaunted by every potential 
stumbling point that gets thrown its way.

Take the issue of the digital divide: That is, the station is supposed 
to play content from across cultures, races and generations. But plenty 
of Chicagoans don’t have access to equipment to record content, or a 
computer to edit and upload it. This won’t be a problem, Andrews 
insists. For starters, the station will have new satellite offices in 
neighborhoods throughout the city. There will also be several mobile 
recording stations—at record stores, libraries and street fairs—to 
accumulate diverse content from uploaders and from its own street teams. 
Outreach efforts will be an essential part of the new station’s image, 
says Colleen Jungbluth, marketing director for CPR. “[89.5 FM will 
sound] like the entire city, not just the North Shore,” she says.

Shawn Campbell, program director at WLUW, says that user-generated or 
man-on-the-street content can be “really real.” But in the past, her 
station—which operates under a management agreement between Loyola 
University and CPR—found that crummy sound quality was a deal breaker. 
“On the one hand,” she says, “[amateur content can be] really great, 
exciting radio. On the other hand, if your listeners can’t understand 
what people are saying—whether it’s background noise or just overall 
sound quality—then a great story doesn’t matter.”

Again, the CPR team dismisses this question. Roman Mars, a producer for 
the station’s Third Coast Audio Festival (CPR’s annual audio-documentary 
festival), says hosts can use clips of low-fidelity audio in remixes or 
edit them down to their most audible portions. “We make radio,” Mars 
says. “We’re not afraid of production. That’s why we’re here.”

As for WBEZ, “91.5 FM will be what it is, except enhanced and expanded,” 
Malatia says. But not everyone is jazzed about the change. What Malatia 
calls “enhanced,” outraged fans call “the death of music on WBEZ.” That 
station’s highly publicized—and much bemoaned—switch to a 24/7 news-talk 
format (which should go into effect January 1, 2007), and the 
elimination of its dedicated music programming, means there’s a greater 
impetus for 89.5 FM to shed its traditional public-radio identity.

Initially, 89.5 was going to be all-music. That idea didn’t stick, so to 
help the new service take off, the plan is to keep 91.5 FM and 89.5 FM 
as separate as possible. “We have a powerful brand out there with 
Chicago Public Radio, but we need to clearly send a message that this is 
something different,” Andrews says. “The association won’t be up-front.”

So it won’t sound like WBEZ Jr. But if 89.5 FM is going to sound like 
much of anything, it’s going to need hosts who set a tone and standard 
for the station—a tone that says, “This ain’t your mama’s NPR.” Wendy 
Turner, membership director and part of the planning committee, says 
hosts for the new station will need to be more personable, more 
relatable for younger listeners—i.e., less stodgy than the traditional 
public-radio voices. “It’ll be nice to have some personality on the 
air,” she says. “There’s a spark you can hear.”

Malatia acknowledges the stodginess factor that hampers some NPR hosts. 
“There’s a distance that’s imposed between the host and the audience in 
public radio—even in the warmest and nicest hosts, there’s a sense of 
presentation,” he says. In other words, typical 20-somethings hear that 
detached formality and flip to the next station. Who gets excited about 
this week’s News from the Ivory Tower? That dynamic won’t fly on 89.5 
FM, Malatia says. “[89.5 FM will be] made possible and captivating by 
hosts who know how to talk to people about what they’re playing, and 
what’s going on.”

But where 89.5 FM is going to find these hosts remains to be seen. The 
plan, Kaufmann says, is to debut with 14 full-time hosts, and he 
estimates about half are already employees of CPR. Malatia says he’s not 
certain exactly how they’ll fill the remaining positions, except that 
they want to look “outside” the pool of people who usually apply for 
jobs in public radio. “We hope that they’ll find us,” Kaufmann says.

In addition to sounding welcoming—and sounding like lots of different 
people, rather than a lily-white retirement home—hosts are responsible 
for cultivating an online community. “The content will grow organically 
through a relationship with a [host],” Turner says. The hope is, 
listeners tune into a host’s show and then start uploading content they 
think the host will like; the host likes and broadcasts it, and the 
cycle continues. “That’s something other [audio-sharing] websites don’t 
have,” she says.

Everyone on the 89.5 FM committee seems confident users will upload 
enough usable content. But how will users find the site in the first 
place? Kedar Coleman, who orchestrates outreach for CPR, is on the 
lookout for what the committee calls “ambassadors”—community leaders, 
artists and folks-about-town to help CPR get the word out about the new 
format. Coleman will hold the first meeting with these volunteer 
evangelists August 17, when these trendsetters will be encouraged to 
start participating in an online forum to help shape the identity of 
89.5 FM. The idea is that ambassadors will be so excited about the 
proposed station that they tell everyone they know, and so on, and so 
on—like so many forwarded YouTube links.

But even if these early adopters are as enthusiastic as the CPR crew 
hopes, one simple but significant hurdle remains: The project doesn’t 
have a name. When Malatia came up with it, he called it “the Street” to 
indicate how grassroots and citycentric it will be. In internal CPR 
documents, it’s called “New Service.” Then everyone settled on “Vox,” 
only to discover that several other companies use the name—a vodka from 
the Netherlands being the most recognizable. For now, the team is 
calling it “secret radio project”—and is telling ambassadors to spread 
the word about www.secretradioproject.com.

The wait-and-see approach extends to fund-raising efforts as well. 
Public radio’s funding comes from listener donations, but Turner, who’s 
in charge of fund-raising strategies for the new station, says she 
doesn’t think typical pledge drives will work. Andrews is pursuing 
venture-capital funding—again, an Internet start-up tactic. Turner says 
it comes down to finding new sponsors and patrons, not just “the same 50 
underwriters” who support CPR. Who these underwriters might be—surely 
companies trying to reach the desirable demographic 89.5 FM will 
target—remains unclear. As a noncommercial radio station, 89.5 FM can’t 
carry ordinary advertising, but its website can. While you’re uploading 
content and participating in ground-up radio production, you can also 
punch the monkey.

But the specific plan behind Web advertising is still up in the air, and 
that sort of sums up what’s going on here. A small group of dedicated 
people are trying to change Chicago Public Radio—hell, their project 
could change radio in general if it takes off—but so far, it’s all talk. 
And while that talk is invigorating, and the staff’s zeal is contagious, 
they have eight months to get this station on the air. That means they 
have less than eight months to find 20 people with enough tech-savvy and 
on-air personality. And they have even less time to create a 
website—which is scheduled to launch in January to start stockpiling 
audio—that can host and sort an enormous amount of data. And they still 
have to come up with a name. “It’s chancy,” says WLUW’s Campbell. 
“[They] have to prove it can be entertaining…something people don’t just 
need, but something they actually want. It’s a risk, but it’s hugely 
ambitious, and it’s really intriguing.”

The committee assembling 89.5 FM hopes that it has more than just a good 
idea on its hands. It’s not just looking to be a specimen of 
audioscience interest. It wants to form a thriving, legitimate and 
multifaceted station.

“It’s going to be incredibly hard to get users on board, but I have 
faith,” Mars says. “[The new model] has to work. We’re going to push 
radio to stay interactive and viable. We’re going to make it happen.”

-- 
Ken Kopp 
Amateur Radio: KKØHF
AIM: radiojunkie785
Web: http://732u.com



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