August 14, 2006

On the Road, an Ad Landscape That Is Increasingly Familiar
By STUART ELLIOTT
NY Times

http://www.nytimes.com/2006/08/14/business/media/14adcol.html?ref=business&pagewanted=print


WHAT happens when an advertising columnist leaves Madison Avenue — and the 
rest of New York City — behind for a three-week, 16-state, 3,989-mile road 
trip?

Well, he gets to experience elements of the consumer culture not available 
at home, like shopping at a SuperTarget, dining at a Fatz Cafe, filling up 
at a GasAmerica service station and sipping a Slush at a Sonic drive-in.

He notices how the homogenization of the American marketing landscape seems 
to be accelerating, as illustrated by the roadside signs at Exit 351 on 
Interstate 65 in Athens, Ala. Every one of the 14 places to eat and drink 
advertised there, from Applebee’s to Krystal to Waffle House, was part of a 
chain.

And he finds some surprises along the way. What follows is a look at those 
unexpected aspects of the trip.

MASS CLASS For some time, advertisers have been breaking down the barriers 
between the mass and class markets as higher-priced, better-quality 
products become part of the mainstream. The trip helped demonstrate how 
prevalent the trend had become.

Of those 14 chains in Athens, Ala., one belonged to the Starbucks 
Corporation. It was a drive-through Starbucks, a format that was also found 
in places like suburban Detroit and Edinburgh, Ind.

Larger Starbucks stores turned up at service plazas along the Florida 
Turnpike and the Ohio Turnpike, joining fast-food mainstays like Burger 
King and McDonald’s. A Starbucks on the Florida Turnpike north of Orlando 
even shared the service plaza with its mass-market competitor Dunkin’ Donuts.

Also, motel chains that once stocked guest rooms with Breck or Ivory 
toiletries are going upscale.

For instance, a Days Inn in Marion, Ind., provided soap and hair care items 
with ingredients like “citrus and sunflower essences,” under the 
fancy-schmancy brand name of Sol Terre. A placard in the bathroom 
proclaimed the products to be “sunsational daily care essentials” that are 
“infused with botanical benefits to brighten your day.”

Other examples of the trend included billboards peddling high-end brands 
like Pom Wonderful pomegranate beverages and Rolex and Breitling watches; 
television commercials for the organic products being sold by Wal-Mart 
Stores; signs for McDonald’s pitching its Asian salads and iced coffee 
drinks (“Cold is the new hot”) rather than its prosaic hamburgers; and a 
lighted billboard for Flying J truck stops that alternately advertised 
fettuccini Bolognese and propane.

HIGHER TECH A complementary trend to the increasing “class” of the mass 
market is the penetration of the heartland by high technology.

Guests checking in to Hampton Inn motels in communities like Orangeburg, 
S.C., and Tallahassee, Fla., received cards describing how they were 
entitled to free high-speed Internet access.

There were billboards along highways like I-81 and I-95 offering “free 
wireless Internet” or a “Wi-Fi hot spot” at lower-priced motel chains like 
Quality Inn and Super 8.

One sign on I-95, at Exit 268, even promised free wireless Internet at a 
Denny’s restaurant.

Mobile phone companies like Cingular Wireless and Verizon Wireless were 
advertised on interstate billboards along with beer, cars and soft drinks.

A commercial that ran during a broadcast of “Meet the Press” on WTHR-TV, 
Channel 13 in Indianapolis, promoted the free classified ads that the 
station offered viewers on its Web site (wthr.com).

And a car glimpsed one day driving north on I-95 in Florida had affixed to 
the back window, in large yellow letters, the Web address of the driver’s 
page on Myspace.com. (Sorry, the car was going too fast to jot down the 
entire address, but it included “leo” and “music.”)

GAS PANGS How do you market gasoline when its price is near or at record 
levels? Very sparingly.

A paucity of gasoline ads during the trip suggested that when drivers were 
obsessed with the cost of filling up, the oil companies had decided it was 
not worth spending much on brand or image campaigns. Exceptions included a 
billboard for Citgo, carrying the theme “Fueled by Citgo,” and banners at 
some Shell stations for its premium V-Power brand.

The lowest gasoline prices were not always at the no-name service stations. 
The cheapest gas bought during the trip — made in a car that takes premium 
— was at an Exxon station on I-65 at Goodlettsville, Tenn., at $2.96 a 
gallon. The same station had regular for $2.76 a gallon. By contrast, some 
of the highest prices were spotted at Murphy USA and Pilot stations. (For 
those wondering, the most expensive gasoline price seen on the trip was at 
a Mobil station at Exit 129 on I-95 in Florida: $3.40 a gallon for premium.)

And for all the recent ads promoting ethanol from automakers like General 
Motors, it was nowhere to be found. None of the 17 service stations visited 
for fill-ups sold it, nor were signs for ethanol or gasoline-ethanol 
mixtures visible at service stations passed along the way.

CHURCH PITCHES There may not have been much gasoline marketing on the road, 
but there was certainly a considerable amount of marketing for religion.

“Get connected,” urged a billboard on I-65 in Birmingham, Ala., for Grace & 
Truth, “a Christ-centered church.” The church’s message took up about a 
third of the sign; the other two-thirds was covered by a Coca-Cola logo.

Another billboard read: “The narrow road leads to life eternal. The broad 
road to hell. Which road are you on?” (It was I-75, south of Gainesville, 
Fla.) And a sign on the Florida Turnpike declared, “One nation under me” 
and was signed, “God.”

Some religion ads also carried anti-abortion messages. The backs of trucks 
from Covenant Transport bore these words: “It is not a choice. It is a child.”

And billboards on I-75 in Florida, illustrated with photographs of babies, 
read: “God’s greatest gift! Pregnant? Need help? 800-848-LOVE.”

There were, to be sure, more traditional religion ads, in the form of 
message boards in front of local churches.

Draper Valley Pentecostal Holiness Church, on I-81 in Virginia, offered 
this thought: “Free trip to heaven. Details inside.” Shiloh Baptist Church, 
on United States Route 21 in South Carolina, asserted: “Hell’s hotter. No 
air-conditioning.”

One advertiser, which did not identify itself, borrowed the language of 
religion for an environmental pitch.

Four signs in Georgia, near Exit 76 on I-95, presented a line-at-a-time 
poem in the manner of the old Burma-Shave highway ads:

When you breathe fresh air

Get down on your knees

And thank the farmers

Who grow the trees


================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923  Fax: 713-743-3927
antunes at uh dot edu



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