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MessageHi Randal, this issue was posted a few weeks ago, but I will post
again.

We are MAGIC 5.4.3.  Check the following in OPS:

--1. System Management -> 20. Enter/Edit TermServers, PCs, RemoteHosts

--Pull up your VPN devices and check your "Negotiate Remote Read?"
parameter.  If it is "Y", it needs to be changed to "N".

We had the same problems with a remote transcriptionist connecting via VPN,
but within the RAD module.  Our radiology consultant told us to do this, and
when we did, our remote transcriptionist noticed a big difference in the
typing.  This solved our problem.  I hope this solves your problem as well!

Thanks,


Jay Gilmore

Systems Analyst
Crisp Regional Hospital
(229) 276-3173
  ----- Original Message ----- 
  From: Danny Miles
  To: [email protected]
  Sent: Wednesday, March 22, 2006 2:18 PM
  Subject: [MEDITECH-L] MEDITECH AT HOME TRANSCRIPTION


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  -We have a user trying to do transcription in Meditech over a VPN from
their home. The user's internet connection is provided by a satellite
provider and our internet connection is from Bellsouth FastAccess DSL. We
have 20+ users who use the VPN connection to access Meditech from
time-to-time and they have no complaints about speed. The user only
experiences this slowness when she is actually entering (typing) the
transcription data.

  The client is using Cisco VPN client 4.0.2 and we have a Cisco PIX
firewall on our end.

  Any ideas on why this slowness is only happening when the user is typing
the transcription report?-

  TIA for responses.



  Randal Hendrix

  Network/Database Administrator - HIPAA Security Officer

  Jeff Anderson Regional Medical Center

  601-553-6084

  [EMAIL PROTECTED]



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