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Currently our lab is having a problem with our MEDINET interface to ARUP when add-on orders are placed.  This creates an "XO" in the "ORC 1" field and the order is immediately sent to ARUP, without a site batch being created.  This is a problem, because then the specimen is not on a site batch list, which we use as a packaging list, and the specimen is never sent to the reference lab.  Has anyone received a custom or a fix from MEDITECH for this type of issue?  ARUP is saying others have gotten a fix, but so far MEDITECH has not offered any.  Any help would be appreciated.
 
We will be switching to a TCP/IP connection with auto release turned on when this issue is resolved, are there any issues with either of those processes that I should be aware of?
 
I do realize if we did not add the order on to the existing specimen, this would not be a problem.
 
Thanks in advance,
Diane Bugajski
Laboratory
Saint Louis University Hospital
314-577-8837
 
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