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Hello all,

We are a C/S site with 5.4 SR2 and we were due to update to 5.5 SR2 on 4/13 
(this Thursday).  On 4/6 we received a request for a conference call from 
Meditech and they informed us that they were calling sites soon to implement 
5.5 to inform them of issues with POM/PCS.  

The issues they informed us of:
1. Issues with load time when entering the "ordering provider" in POM and 
possibly other "loading" issues in POM.  Fixes for these issues are in the 
testing phase at a Beta site.

2. Issues with load time when launching the eMAR - they are working on a fix 
for this.

3. Issues with load time with the status board that will NOT be fixed because 
it is the design of the system to load all the patient data up front and once 
in the status board the user will have access to much more patient data


What Meditech denied in our conference call is that there are "global" issues 
with response time when in filing PCS and POM.  I have heard from other sites 
LIVE with 5.5 that there are response issues with filing (especially in PCS).  
We opened a task with Meditech back in March to address concerns that I had 
reports of from other sites and they deny there are problems with filing.

We decided to delay our go-live because we are LIVE with POM/PCS and the eMAR 
and did not want to take any chances.  I would like feedback from other sites 
that are LIVE with 5.5:
1. Do you have response time issues when filing assessments in PCS?
2. Do you have response time issues when filing orders in POM?
3. Is Meditech working on these issues? or is it network/hardware issues?


I would appreciate any feedback - from sites with problems and from sites that 
are LIVE with 5.5, SR2, use PCS/POM/eMAR and do NOT have response issues.



Thanks for any information,

Cindy Grolla, RN
Clinical Project Leader
Phone: 507.646.1209
Pager: 507.645.1475

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