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Is it possible that it's not BMV?  What version of Workstation are you using?

Due to a screen corruption issue in NUI Workstation v4.17b recently, I was 
advised to update the Workstation version to v4.18c.  Since that time, if I'm 
in NUI working, I've seen some strange things...  like edits made to an LSS NPR 
report not being filed, also paging back & forth in an ADM REG REF routine, 
losing the data on page 4 (billing info screen in ADM).

I've also filed MIS User edits, and not found them (was in test)....   hmmm.....

Cindy Bodnar-Anderson
IS, Senior Programmer/Analyst
Regional Health
Rapid City SD  57701


-----Original Message-----
From: Lehl, Jim [mailto:[EMAIL PROTECTED]
Sent: Thursday, April 13, 2006 10:26 AM
To: [email protected]
Subject: [MEDITECH-L] Loosing BMV/eMAR Documentation


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======================================

Since going live with eMAR and BMV 3 months ago, we have had 20 or more
occasions for e-documentation to vanish upon filing.  The scenario is
the user scans a med, scans the patient, files the administration, goes
into the order to see the administration documentation and nothing is
there.  We have not found a pattern to this problem yet.  The user
doesn't experience any error messages or abnormalities what so ever
during the administration.  Everything appears normal to the user until
the administration appears overdue on the exception report or status
board.  We have since asked users to verify every administration they do
after they file it.  We've even caught an unfilled administration and
had Meditech check the background right away while the lock was still in
place in PHA, but they found nothing.  It appears totally random thus
far, but am wondering if anyone else has experienced similar scenarios.

We are Magic 5.4.3 and have deployed eMAR using wireless laptops and NUI
workstations.  I'm suspicious that our problem may be in our wireless
network and or hardware, but still have nothing more than suspicion at
this point.

Would Meditech Workstation management have anything to do with this?  I
ask because we are searching for a needle in a haystack.  For example,
would a device that is managed to our B Machine with a workstation that
telnets to our A Machine based on the IP address have any bearing on
this?  Should the machine a device is managed to also be the machine the
device telnets to?

Any ideas would be appreciated!



Jim Lehl


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