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In previous upgrades at my last C/S place we always had issues with out
clients using Terminal Services/Citrix and some lab computers.  I always
reverted back to the version that worked.  If you have a previous
version of print manager do the following on a test machine:

1.  Go into c:\program files\Meditech\print and delete everything files
and folders except the last.update file
2.  Take the previous print manager executables and dll files and put
them into the print directory but make sure not to copy the last.update
file (if you overwrite it will try to update the print folder back to
the latest version).
3.  Select all files that were copied and set the permissions on the
files to everyone full control.
4.  Try printing.

Again this is a suggestion and should only be done on a test machine.
If this works you should be able to get your folks back printing until
you can follow-up with Meditech for a fix. Hope this helps.

John 


John Stone
Technical Services Manager
Fairmont General Hospital
304-367-7389
[EMAIL PROTECTED] 

Is there anything else I can do for you?


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ryan Stashak
Sent: Friday, April 21, 2006 12:49 PM
To: [email protected]
Subject: [MEDITECH-L] C/S - Issues printing Lab reports with reverse
video font after 552 upgrade?

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attachments.    The meditech-l web site is MTUsers.com
======================================

Hi All,
  Have any of you had trouble with reverse font printing (white text on
black) on std reports (Lab in particular) in C/S?  Since our upgrade we
are having issues where the white text is not coming through and only a
black box is printed.  The issue can be corrected by updating the print
driver for the printer (on all BJPs for all printers...uggh), but I'm
curious if anyone has received a solution from Meditech.  Clearly
they've made some changes in the way they are sending these print jobs
(we are on Print Manager 537).
Thanks!
Ryan

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