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We have been working with Shams for some time -- utilizing their Data
Warehouse [and all supporting products], WebUView, and MRC products.
Their customer service teams have always been a pleasure to work with --
problem resolution has been timely.  Recently, we completed a server
migration that went seamlessly & was completed a head of schedule.  

I would recommend working with Shams and evaluating their products for
your organization.  

Michael Laban
Systems Supervisor
Information Technology
Eastern Connecticut Health Network

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-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Collet, Debra
Sent: Friday, June 16, 2006 12:33 PM
To: [email protected]
Subject: [MEDITECH-L] SHAMS?

 

I want to know if there are others out there who have used or are using
SHAMS and what your level of satisfaction is with their customer service
(or lack thereof)? 

 

Thanks,

 

Debra


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