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I am looking for sites that use RXM along with First Databank for a Formulary Service Vendor.
Our system seems to be crumbling beneath us and I need to find out what anyone or everyone else is doing to make this work. Some months ago, we started seeing that with each First DataBank Update (which we do quarterly), volumes of drugs in our formulary get INACTIVATED. This means the next time the provider (unknowingly) goes to renew one of these drugs, they are stopped dead in their tracks, advising them to select another "another drug" and rewrite the script. You can't even see the previous script at this point, to know what strength or sig the previous script had. There IS a list that can be printed at the end of each Update, that tells you what meds have been inactivated. Then you can research which NDC to reactivate in its place...a tedious process.
This time mine had 6000 drugs on it. There's another FTE we need, just to manage that list!!!
We are not really getting any workable solutions yet from LSS/RXM, but either we are doing something terribly different than the software was designed, or the software was not designed with the prescribing physician in mind.
Can anyone offer insight?? Is anyone making this work?
Kim Fischer
Clinical Analyst, SMMC IS Dept. |
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