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Deborah - I've had similar problems with running IV
refill lists. The problem is still unresolved, but when we run IV refill lists,
the printer will print maybe 15 labels and then just stop. We moved the printer
to another port, and it seems to work fine, which points to the wall jack, cable
or something along those lines. We use the Datamax I Class: DMX-I 4208 printer.
We then ran a cable directly from the hub to the printer, and it still had
problems, so I believe that I've narrowed it down to the hub. So, check the
connections first. Let me know if you had any luck. I've been dealing with this
for 2 weeks now and the problem is still unresolved.
Charlie
Charles Downs Pharm.D.
Washington County Hospital
Inpatient
Pharmacy
251 E. Antietam Street
Hagerstown, MD,
21740
301-790-8904
----- Original Message -----
Sent: Friday, September 08, 2006 9:58
AM
Subject: [MEDITECH-L] Lab Labels -
Datamax M4208 - Labels getting stuck inthe queue
All messages should be posted in plain text. HTML will be
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======================================
We have had intermittent issues with
the lab specimen labels getting stuck in the Meditech printer queue using
DataMax M4208 printers. When it starts it will happen about twice a day
where we have to clear the Meditech queue before they can print again.
When I ping the printer, it seems to time out (lose packets) during this
time. It typically starts replying well again after about 5-10 minutes.
We have tried our own network card and it does the same thing. In
the past, it appeared to happen when we have broadcasting viruses on the
network, but we are not finding any at this time. I have set these label
printers up in Meditech the same as a laser printer only using FARGO as the
model. We are using TCP port 515 in Meditech and Port 9100 on the
printer configuration.
Why are these
label printers affected and not any laser printers? Any suggestions to
as to how to fix this issue? Could other things be causing it?
Thanks,
Deborah
Konger
Clinical Applications Analyst
I.S. Department
Hendricks
Regional Health
1000 East Main Street
Danville, IN
46122
1-317-718-4590
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