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our business office has asked me to post a request to hospitals that are 
successfully using the web for patient payments.  For paper statements, we are 
using the company that was formerly called Xpressbill - i think they are called 
expedion, or something similar, now.  i was asked to check what other hospitals 
are doing with respect to making statements available over the internet, and 
making payments from there.
tia, ganesh seshadri, indiana regional 

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