April, we use Track-It as our helpdesk solution and we have a user access form in the policy section of the program. In that area, the manager will select the user access form, request access and then the work order is submitted to the IT department for approval. At that time, we evaluate whether or not it is a financial or clinical applications and that person is responsible for provided appropriate access. We do a screenshot of their one time password. Once that is assigned, we update the Track-It work order and that is sent to the originator (manager) and the new associate comes by the IT helpdesk to sign their security statement and pickup their username and one time password that the system has generated. Hope this helps!
Thanks, Clay H. Silas MIS Financial Applications Specialist Johnston Memorial Hospital Office: 919.938.7593 Fax: 919.934.9753 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary Hall Sent: Tuesday, October 17, 2006 6:20 PM To: [email protected] Subject: [MEDITECH-L] FW: New User Process -----Original Message----- From: Gary Hall Sent: Monday, October 16, 2006 8:12 AM To: 'Willis, April'; [email protected] Subject: RE: [MEDITECH-L] New User Process April, at EPMC, the manager of the new user's department fills out & sends an online Outlook form that goes to several departments, including to IS. IS creates the network and Meditech logons & passwrods. We create forms that are usually given to the new user during their orientation day. At the same time we show the user how to get on to the network and Meditech, though we don't do in-depth training at that time. In some cases, depending when the orientation will occur in relation to the start date of the new user, we give the sealed logons/passwords to the manager of the department to provide to the new user (along with training). Good luck! Gary Hall Clinical Applications Specialist Estes Park Medical Center Information Systems Department 970-577-4443 We are trying to improve our process of setting up new users with Meditech and Network system access. What is your process for giving new users their logons, by letter, email a one-time password to their supervisor, does someone in your office go out and train them on how to access the system and give the passwords to them at that time? Thanks, April Willis Systems Analyst Sumner Regional Health Systems Gallatin, TN Email: [EMAIL PROTECTED] The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender of this communication immediately. All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ DISCLAIMER: The contents of this e-mail message may be privileged and/or confidential. If you are not the intended recipient, any review, dissemination, copying,distribution or other use of the contents of this message or any attachment by you is strictly prohibited. If you receive this communication in error, please notify us immediately by return e-mail or by telephone (919-934-8171), and please delete this message and all attachments from your system. Thank you. READER BEWARE: Unencrypted, unauthenticated Internet e-mail is inherently insecure. Internet messages may be corrupted or incomplete, or may incorrectly identify the sender. Please contact me if you wish to arrange for more secure communication or to authenticate this message. Compliance Officer Johnston Memorial Hospital (919) 938-7121 ====================================== All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ______________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l
