RE: [MEDITECH-L] Time your hospital does the application updates

Mon, 06 Nov 2006 18:11:40 -0800

Title: Message
I always worry that doing it on off hours can be a problem if you need any of the MEDITECH experts.
Also on the day shift there are many more people to catch up the work and reentry of data as
compared to the eve and night shifts who barely get a break as it is.
There never is a good time really.
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Julia Carter
Sent: Thursday, November 02, 2006 2:39 PM
To: Witt, Sharon L.; Lucas Nancy; [email protected]
Subject: RE: [MEDITECH-L] Time your hospital does the application updates

We do them during normal business hours.  No one LIKES it, but we’ve sold it as a normal part of doing business with an “outside vendor” (read:  Meditech).  Other hardware updates, etc, also have to be done during normal business because of the high cost associated with after hours support. 

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Witt, Sharon L.
Sent: Monday, October 30, 2006 2:37 PM
To: Lucas Nancy; [email protected]
Subject: RE: [MEDITECH-L] Time your hospital does the application updates

 

Ever since we started using CWS for the clinic, we have done our updates on either Sat or Sun.  Last one we started at 9:30 am Boston time. 

 

 

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lucas Nancy
Sent: Saturday, October 28, 2006 10:14 AM
To: [email protected]
Subject: [MEDITECH-L] Time your hospital does the application updates

 

I was wondering if Randolph Hospital is the only facility that has a horrible time making everyone happy when to do the updates such as 5.5.

 

My understanding is that Meditech does it 9am Mon – Thurs or pay $$$ for 3 or 5 am Mon – Thur or pay More $$$$$ to have it done Sat/Sun 9am.

3 or 5am options are not available on Sat/Sun.

 

Most everyone is in agreement except for Diagnostic Imaging.  They want it done after 11 pm Saturday and before 8 am Sunday.

 

Can others tell me when you do the updates.

 

Thanks,

Nancy Lucas


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