Hi Everyone,
We have been trying to figure out the best way to document communication with patients (outpatient) regarding cancelled, rescheduled or no-shows for appointments. A couple of outpatient areas would like this saved in the patients record and displayed in PCI with like information (not notes) so the physicians are aware when they look for information related to that department that the patient cancelled. However, Unit coordinators/secretaries often take the calls and have not and will not be given the opportunity to document interventions. I have built an administrative data screen that I attached to the outpatient location and can display the responses to the queries in PCI under the sort order I select, but I'm wondering if there is a better way. The UCs would then have to enter a note (which they have been authorized to do) to save this data to the printed medical record (NUR). Thanks for any recommendations you may have, Patty ******************************************************************************** Notice: This email contains confidential or proprietary information which may be legally privileged. It is intended only for the named recipient (s). If an addressing or transmission error has misdirected the email, please notify the author by replying to this message. If you are not the named recipient, you are not authorized to use, disclose, distribute, copy, print or rely on this email, and should immediately delete it from your computer system. *******************************************************************************
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