Yes, our Helpdesk resets passwords but only with the departmental
manager's  or supervisor's approval.  

Debbie Van Soest
Senior PCS Analyst, Nursing
Clinical Information Services
St Jude Medical Center, Fullerton, CA
(714) 446-5164


>>> "Peggy  Esch"  12/11/2006 8:42 AM >>>
Does anyone allow the HELP DESK to reset MT passwords? If so, how do
you secure "sensitive" user profiles?

 

Peggy Esch, MBA, CPHIMS

HCIS Manager
Citizens Memorial Healthcare
1500 N Oakland 
Bolivar MO 65613
417 328 6526

 

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