We have let physician offices use scheduling and it is nice in the fact that they have immediate access to book appts however it can be a problem as well. If they don't know the correct mnemonic or if an auth is required it creates problems. Some were finding ways to "trick" the system. Some offices would book in "fake" patients just to hold the spots they wanted to use in the future. We are in the process of removing this access from physician but it cannot be done easily once they have had it. First we started with just those appts that require authorizations and then we will work on a complete removal except for viewing capabilities for their patient. We are doing this since we went from decentralized to centralized scheduling dept.
________________________________ From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, April 12, 2007 12:36 PM To: [email protected] Subject: [MEDITECH-L] Physician Offices scheduling appointmnets in CWS Are there any facilities out there letting physician offices or staff schedule their own appointments through CWS and what has been your experience if you have? Thank you . ________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com <http://www.aol.com?ncid=AOLAOF00020000000437> .
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