Our organization is currently reviewing its process for identification and follow up of electronic patient information entered on the wrong patient's record (wrong account # or wrong unit #). I would like to know how others deal with this issue.
Specifically: 1) How do you identify that information (electronic documentation, orders, results etc) is on the wrong account? Is it proactive (someone is looking) or is it reactive (happened upon)? Whose role is this? 2) What process is used to notify the User/Manager of the issue? Do you fill out an incident report? 3) Who identifies what should be moved and from account to what account? Do you receive a formal notification to move the information? How do you handle the editing cut-off date and the opening of parameters if documentation needs to be undone? 4) Do you formally document the action taken? If so, where and how do you do this? 5) Are these incidents part of your Quality/Risk Management Reporting? Ron Baugh Information Services Resource Application Consultant Quinte Health Care (613) 969-7400 ext. 2207 e-mail: [EMAIL PROTECTED] ----------------------------------------------------- CONFIDENTIAL NOTICE: This e-mail message, including any attachments, is intended only for the use of the intended recipient(s) and may contain information that is privileged, confidential and prohibited from unauthorized disclosure under applicable law. If you are not the intended recipient of this message, any review, dissemination, distribution or copying of this message is strictly prohibited. If you received this message in error, please notify the sender by reply e-mail and destroy all copies of the original message. -----------------------------------------------------
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