We are a Meditech Magic hospital that updated to version 5.61 on March 7th. Since the update we have had many issues with our subscriber files. When we register patients and enter the subscriber information it appears fine on the screen but once we file the registration and print then many times the subscriber information is different from what we just entered. We think what might be happening is that when we enter the subscriber information as we need it and leave the field of "Relation to Patient" blank the systems seems to keep our subscriber information, however we need that field populated for billing purposes. If we populate the field it appears the system is changing our subscriber information and pulling it from the subscriber files that might have been created at a different time. There was a new parameter added on page 5 of the Customer Defined Parameter under the Demo Recall Parameter section. The parameter is "Review Subscriber". We set our flag to Y per Meditech. I wonder if that is causing the system to change our subscriber information upon filing a registration. We tried it at N but could not see a difference. Meditech patched in a couple of DTS's but neither solved our problems and they really have not been a lot of help with the issues.
We are wondering if any other Hospital is having subscriber issues or did have and if so how did you resolved the problems? Thanks Stuart McNeilly Financial Analyst Rutherford Hospital Inc. Rutherfordton, NC [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ----------------------------------------- ----- Confidentiality Notice ----- This e-mail and any attached documents contain confidential information belonging to the sending entity, Rutherford Hospital, Inc, and is intended only for the use of the individual(s) or entity(s) associated with the recipient addresses listed in the message header. The authorized recipient of this information is prohibited from disclosing this information to any other party. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or action taken in reliance on the contents of the email and/or attachments is strictly prohibited. If you received this e-mail transmission in error, please notify the sender immediately to arrange for return or destruction of this information. To report abuse or inappropriate use, please email [EMAIL PROTECTED]
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