Magic ITS reporting w/CitrixHave you installed latest Microsoft word version on
your Citrix server as some of the users might be using that.
Regards,
Hemant Bhatt
MCP, MCSD, DDAP, MBBS
Production Systems
Information Technology
Hamilton Health Sciences Corporation
1200 Main Street West
Hamilton, Ontario L8N 3Z5
Phone: (905) 521 - 2100 Ext: 73896
Fax: (905) 521 - 5006
Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
----- Original Message -----
From: Mcnally, Patricia
To: [email protected]
Sent: Tuesday, May 15, 2007 12:34 PM
Subject: [MEDITECH-L] Magic ITS reporting w/Citrix
Hi there,
Has anyone out there had any trouble with users crashing to Goodbye from
Magic ITS (5.4) when connected via Citrix? I must admit we still use humans
for transcription and when they are trying to test from home, they crash out in
two spots.. The Test Dictionary when trying to make canned text entries and in
E/E Reports when they left arrow on the section to enter.
In-house there are no issues.
Any help would be appreciated!
Patti McNally
Clinical Systems Manager
MetroWest Medical Center &
St. Vincent Hospital
(508) 383 - 1949
[EMAIL PROTECTED]
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