We experience the locks almost daily. In the beginning, we were able to clear them at facility level. What I was told is that Meditech put in some sort of functionality to automatically clear these locks. Unfortunately, as you mentioned, it could take 15 minutes or more (I've personally seen 45) for that to happen. Ours is not just eMAR, my main problem is with OR documentation. When our nurses are doing real time documentation, this can interrupt the flow in the surgical suite. In my opinion, when it impedes patient care, it is unacceptable. I have voiced my opinion verbally and by email to everyone I could find in our market and customer support. Good luck. I'd like to have the ability to clear at facility level back. That only took seconds to resolve the issue.
Life may not be the party we hoped for, but while we are here we might as well dance! Deborah Hooper,RN Clinical Systems Manager Doctors Hospital of Augusta Office (706) 651-6022 Fax (706) 651-2122 Pager (706) 727-4849 Email [EMAIL PROTECTED] This email and any files transmitted with it may contain PRIVILEGED or CONFIDENTIAL information and may be read or used only by the intended recipient. If you are not the intended recipient of the email or any of its attachments, please be advised that you have received this email in error and that any use, dissemination, distribution, forwarding, printing, or copying of this email or any attached files is strictly prohibited. If you have received this email in error, please immediately purge it and all attachments and notify the sender by reply email or contact the sender at the number listed.
=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= To subscribe or unsubscribe to the meditech-l, visit http://mtusers.com/mailman/listinfo/meditech-l_mtusers.com To check the status of the meditech-l, visit MTUsers.NET For help, email [EMAIL PROTECTED] Please visit and add information to the MTUsers WikiPedia at MTUsers.NET/mwiki ______________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l_mtusers.com
