Karen,
 
Heads up, if they do not log out of MT when they toggle the services,
your end users will lose anything that has not already been filed.  This
creates for some pretty ticked off end users, if they have spent 30-45
minutes documenting in PCS, and get the server not responding message
when they go to file.  We announce several hours ahead of time that we
are going to take a brief update and to log out prior to that after
filing.  For small updates, we usually do it around noon and last for
10-15 minutes.  As long as they know a head of time and it will be
brief, we have had few complaints. 
 
Scott Vrabel,  PT
Clinical Manager
Results Therapy & Fitness
Summit Health
717-267-7713
Pager 717-262-1688
[EMAIL PROTECTED]
 


>>> "Cedar, Karen" <[EMAIL PROTECTED]> 7/11/2007 11:37:37 AM >>>

Hello,
If you are a CS site, when taking updates for FS code are you having to
have ALL users log out of Meditech in order to receive the update
without issues?  Or are you just having users take the update the next
time they log in?

If you are having all users log out of the system, how often are you
receiving updates and why this route rather than users just taking the
update the next log in?

Appreciate ALL feedback.

Thank you,

Karen Cedar



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