Good afternoon, We are experiencing a major response time issue in Order Management - Provider and Non-Provider. When you click on Order Sets, or jump to Order Sets from Preview/Edit screen --> Add More --> Order Sets, it takes 30+ seconds to load up the All Sets screen. This is so painful that our users have gone back to the traditional OE Enter/Edit Orders routine. Meditech suggested that we try the following but the problem persists.
1. Workstation version - They should be using the most recent version. 2. Workstation Connection - For maximum throughput of POM's window/table display rendering, the session's Telnet connection should be set to the OE machine. (Options/Connections/Setup... The Host Name/IP Address field). After this is changed, close out workstation and re-launch a session with the new or changed connection. 3. Remote Read setting - In later releases, this setting is automatically managed via the POM software, but with 5.5 SR1 it may be helpful to set this to N. Remote Read (aka Govnet) allows for a more efficient workstation field read, but is less efficient for single character based reads (such as POM's table based displays). OPS 10. System Information 20. Enter/Edit TermServers, PCs, RemoteHosts. Field 'Negotiate Remote Read'. Set this to N and give it a few minutes to file across all segments, then close out workstation and sign back in. We are also having slowness problems in our PHA module - not sure if the 2 issues are related. We recently went live with PCM, not all features, however. Thank you! Saira Information Systems, Applications Analyst The Credit Valley Hospital E-mail: [EMAIL PROTECTED] =*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= To subscribe or unsubscribe to the meditech-l, visit http://mtusers.com/mailman/listinfo/meditech-l_mtusers.com To check the status of the meditech-l, visit MTUsers.NET For help, email [EMAIL PROTECTED] Please visit and add information to the MTUsers WikiPedia at MTUsers.NET/mwiki ______________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l_mtusers.com
