Rick,

We just went LIVE with 5.6 two days ago.  We have a few users that have
experienced this but I have been able to trace the problem to a macro
that we got from Iatric's Website.  The macro replaces Meditech's
standard F9 look-up for the multiple line group or optional type queries
to allow the user to press F9 once and then checkmark multiple responses
instead of having to press F9 mutiple times and only choosing one at a
time!  The macro has been a wonderful inprovement in our 5.4 and 5.5
versions.

This macro is only causing the user to get kicked to "Goodbye" if they
are using the mouse to checkmark responses after pressing F9.  Since I
always use the keyboard, I didn't notice a problem when testing 5.6.  I
haven't yet found a distinct pattern that causes the problem as
sometimes it works fine.  But the only times I have gotten kicked out
was when I was using the mouse rather than the keyboard.

If you are also using this macro to improve the Look-up for multiple
line queries, you may want to see if this is also the problem you are
experiencing!

I did email Joe Cocuzzo yesterday to see if they have run into this yet
and if so, do they happen to know how to fix it.

Let me know if you need more information.




Kenny Whiteside BSN, RN
Patient Care Information Systems
Catawba Valley Medical Center
810 Fairgrove Church Road
Hickory, NC 28602
[EMAIL PROTECTED]



>>> "Becker, Richard" <[EMAIL PROTECTED]> 08/02/2007 5:19:35 PM >>>
Hello Ler's

We are Magic 5.61. We have been having a large number of end users in
the NUR module who are getting booted out of Meditech while in the
middle of charting. They get a black screen, that flashes "Goodbye"
and
then they are either sent back to their Windows desktop, or are then
locked up in Meditech. This happens on our desktop pc's as well as are
C.O.W.'s. this seems to be happening mostly since we went from 5.52 to
5.61 in June. Is anyone else having this problem???

Thank you for any responses.

 

 

Rick Becker

Clinical Analyst

Newman Regional Health

Emporia, Ks

(620)-343-6800, Ext 1143

[EMAIL PROTECTED] 

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Catawba Valley Medical Center
810 Fairgrove Church Rd
Hickory NC 28602
828-326-3000

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