Hi all,
We use Forward Advantage for faxing reports. Recently (today) we implemented their email module, and have that up and running. One caveat, of course, that we didn't think about before purchasing this is email encryption. Does anybody else use FA with the email module, and if so, how are you dealing with encryption? There are encryption options that work when the end user is able to authenticate, but the situation we are looking at might not allow for that option: The situation that prompted us to purchase this product is that the physician's office receives reports via an Internet-based faxing solution (Fax Micro) that isn't playing well with Forward Advantage (takes too long for ACKs). The way that system works is that when Fax Micro's fax servers receive a fax, they create a PDF and forward that to a designated email address. In this physician's case, it apparently goes directly into their EMR - without a user's input. Any assistance and insight would be greatly appreciated! Thanks, Patrick Tomany Network Administrator North Cypress Medical Center 832-912-3552
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