Hi, Thanks Fan for the clarification. They seem fine to me except few minor things.
Closing the not verified bug should be done after 28 days, so the time limit would be the same than with the not replied "needinfo" bug. How the reopening is controlled? Can we add some mechanism in Bugzilla for that? Eric, what is your opinion? Or do we need to change the text from "cannot" to "is not allowed" or something similar? Br, Iekku From: meego-qa-boun...@lists.meego.com [mailto:meego-qa-boun...@lists.meego.com] On Behalf Of ext Zhao, Fan Sent: 12 April, 2011 16:53 To: meego-qa@lists.meego.com Subject: [Meego-qa] A few clarifications around bug follow up As I am observing some confusions about responsibility in bug follow up, I'd like to make some clarifications here. About bug RESOLUTION: Bug owners are encouraged to set bug status to "RESOLVED - FIXED" when they submit the fix to OBS, and to add a comment to specify commit ID. It will be much easier for release engineering team to track if the fix has been integrated. About bug REOPEN: Bugs cannot be REOPENED if they have been VERIFIED FIXED for more than 2 weeks. A new bug should be filed even though the behavior is the same or similar as the previous VERIFIED FIXED bug. The reason is that in most cases, the root cause would become different even though the behavior is similar, reopening old bugs will cause confusion. About bug verification: Bug reporter is responsible for verifying bugs following the "how to reproduce" instructions in the original bug report when the bug is marked as RELEASED - FIXED, and change bug status to VERIFIED if the bug is not reproducible; If bug reporter doesn't come back to verify bugs in 2 weeks after bugs have been marked RELEASED - FIXED, QA contact will help to retest and verify the bugs. If QA contact has difficulty to follow up the original bug report, and fails to get clarification from reporter, QA contact will set the bugs to "CLOSED" status in one month after the bugs are set to RELEASED-FIXED. Feel free to reply this email if you have questions or different opinions. Thanks, Fan
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