IT Policies and Procedures_FINAL.doc
Title: RE: [CSMFO Members] Follow-on to Information Technology QuestionWe have no policy.
Employee owned devices-employee must get department head approval before
Info Svs installs the unit, Info Svs will not answer any questions on how
they work.Our concern is that the employee might cause problems with the connection to
Outlook - who will fix the problem? - a bridge yet to cross.ken [EMAIL PROTECTED]
Michael Cox - Director of Administrative Services
City of Santa Maria, CA, 805-925-0951 #210
-----Original Message-----
From: Robert Groeber [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, September 19, 2000 9:22 AM
To: '[EMAIL PROTECTED]'
Cc: Britt Fussel
Subject: [CSMFO Members] Follow-on to Information Technology Question
Good Morning Fellow CSMFOers!
As long as we're thinking about Gretchen's inquiry yesterday regarding IT,
do any of you have policies relating specifically to Personal Digital
Assistants?
With the explosion of the PDA market (and falling prices), we will all soon
be faced with decisions about supporting PDAs in the workplace. Have any of
you already addressed this issue and formed a formal or an informal policy
regarding purchase, standards, support, and use?!
You may reply directly to me, or to:
Britt Fussel, Public Works Director
559-738-3331
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
Please respond by September 29 and I'll post results soon thereafter!
Long live Palm Pilots!
Robert Groeber in Visalia
Title: RE: [CSMFO Members] Follow-on to Information Technology QuestionHi Robert,
If I neglected to include this in my excel spreadsheet, I messed up, because
I meant to include PDA's as part of the various computer hardware and
software items I'm looking for policies on. So, if you receive anything
directly, could you please forward it to me, and I'll do the same for you?
Also, does your city have any of the policies I'm looking for? I would
greatly appreciate anything you can provide either in hard copy, soft copy,
or both. Thanks much.
Gretchen-----Original Message-----
From: Robert Groeber [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, September 19, 2000 9:22 AM
To: '[EMAIL PROTECTED]'
Cc: Britt Fussel
Subject: [CSMFO Members] Follow-on to Information Technology Question
Good Morning Fellow CSMFOers!
As long as we're thinking about Gretchen's inquiry yesterday regarding IT,
do any of you have policies relating specifically to Personal Digital
Assistants?
With the explosion of the PDA market (and falling prices), we will all soon
be faced with decisions about supporting PDAs in the workplace. Have any of
you already addressed this issue and formed a formal or an informal policy
regarding purchase, standards, support, and use?!
You may reply directly to me, or to:
Britt Fussel, Public Works Director
559-738-3331
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
Please respond by September 29 and I'll post results soon thereafter!
Long live Palm Pilots!
Robert Groeber in Visalia
Title: FW: PDAsRobert:
Sorry, I didn't reach your email request carefully enough and I only sent a
copy to Britt. Below is a copy of what I sent to him.
CathyCathy Capriola
Administrative Services Director
City of Citrus Heights
6237 Fountain Square Drive
Citrus Heights, CA 95621-5577
(916) 725-2448 phone
(916) 725-5799 facsimile
[EMAIL PROTECTED]
www.ci.citrus-heights.ca.us> -----Original Message-----
> From: Capriola, Cathy
> Sent: Tuesday, September 19, 2000 11:08 AM
> To: '[EMAIL PROTECTED]'
> Cc: Isbell, Carol
> Subject: PDAs
>
> Britt:
>
> I am pleased to answer your inquiry about PDAs. Earlier this year, we
> networked our entire City with Microsoft Outlook calendaring, contacts and
> email package. It shortly became apparent that especially for management
> level staff with numerous meetings that maintaining a paper and electronic
> calendar was spelling disaster.
>
> We did some initial investigation and decided to go with Palm Pilots. The
> software that comes with the Palms has worked fine with MS Outlook.
>
> We decided as an agency to contribute $200 per Palm Pilot to each
> management employee. If a manager wants a more sophisticated system
> (color or internet access), they pay the difference. We have also decided
> that the Palm Pilot belongs to the manager and it leaves with them when
> they leave the City's employment. We do provide support, but we have had
> only a few minor issues. (As a small and newly incorporated City, we have
> only 18 management level staff in the agency.)
>
> All users have embraced this technology quickly -- from those that are
> extremely familiar with computers to those that are not. I've attached
> the memorandums and spreadsheets that we distributed to all staff.
>
> I hope you find this information helpful. It has been a success story for
> us as a City and the management staff has felt the value of this benefit.
> In the future, we would love to provide this type of technology to our
> field inspectors as well.
>
> Please contact me if you have additional questions. Best of luck.
>
> Cathy Capriola
> Administrative Services Director
> City of Citrus Heights
>
> <<palm pilot form.doc>> <<palm pilot memo - new mgt employees.doc>>
> <<palm pilot.xls>>
>
>
>
> Cathy Capriola
> Administrative Services Director
> City of Citrus Heights
> 6237 Fountain Square Drive
> Citrus Heights, CA 95621-5577
> (916) 725-2448 phone
> (916) 725-5799 facsimile
> [EMAIL PROTECTED]
> www.ci.citrus-heights.ca.us
>
Title: PDA'sRobert,
Here in Camarillo we have an informal policy on PDA's.
Information Systems supports the Palm family of PDA's both on and off the
desktop. Department Heads/Directors make a case by case decision as to which
of their staff are allowed to purchase PDA's and those purchases are from
that departments budget. All purchases are made through Information Systems
and installed by my staff.
Thank you,
Richard Petropulos
City of Camarillo
Information Systems Manager
[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>
805-383-5679 Voice
805-388-5318 FAX
Title: RE: [CSMFO Members] Follow-on to Information Technology QuestionSo. San Francisco department heads and assistant dept heads/division
managers have palm pilots if they want them. Our IT does not support them.
They actually require little support if you don't try to load them up with
unrelated software.-----Original Message-----
From: Robert Groeber [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, September 19, 2000 9:22 AM
To: '[EMAIL PROTECTED]'
Cc: Britt Fussel
Subject: [CSMFO Members] Follow-on to Information Technology QuestionGood Morning Fellow CSMFOers!
As long as we're thinking about Gretchen's inquiry yesterday regarding IT,
do any of you have policies relating specifically to Personal Digital
Assistants?
With the explosion of the PDA market (and falling prices), we will all soon
be faced with decisions about supporting PDAs in the workplace. Have any of
you already addressed this issue and formed a formal or an informal policy
regarding purchase, standards, support, and use?!
You may reply directly to me, or to:
Britt Fussel, Public Works Director
559-738-3331
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
Please respond by September 29 and I'll post results soon thereafter!
Long live Palm Pilots!
Robert Groeber in Visalia
Title: RE: [CSMFO Members] Follow-on to Information Technology QuestionGetting ready to buy our first Palm and very interested in others policies.
Bill Jeffrey
Valley Center MWD
Currency.gif EmpInternet-IntranetUse(2).wpd
EmpAccessElectronicMail(2).wpd
palm pilot memo - new mgt employees.doc
EmpInternet-IntranetUse(2).wpd
EmpAccess&ElectronicMail(2).wpd
General Policies on City Computer Resources.rtf
Internet and E-Mail Policy.rtf
Use of Technology Survey_1.XLS
101 - Information Technology Acquistion and Support.doc
120 - Remote Access Policy.doc
125 - Internet Access and Use Policy.doc
132 - Regional Network Consortium.doc
160 - Purchasing Computer Work Stations.doc
163 - Disposing of Surplus Computer Equipment.doc
167 - Employee Loan Program.doc
225 - Hard Drive Installation Policy.doc
230 - Network Application Installation.doc
275 - Replying to Y2k Compliance Requests.doc
280 - Fax Maintenance and Operation.doc
302 - Purchasing Year 2000 Compliant Goods and Services.doc
305 - General Computer Workstation Standards.doc
310 - CAD-GIS Workstation Standards.doc
315 - File Server Standard.doc
320 - System Printer Standard.doc
325 - Color Printer Standard.doc
335 - Shared Workstations - No Customized Desktops.doc
360 - Request for User Set-Up or Change.doc
370 - Voice Mail Greetings.doc
