https://www.icann.org/news/blog/do-you-have-a-domain-name-here-s-what-you-need-to-know-part-6

This piece by ICANN’s Registrant Program may be of interest to domain name 
registrants.

Fahd Batayneh
ICANN


As a domain name 
registrant<https://www.icann.org/icann-acronyms-and-terms/en/G0101>, it's 
important to always understand and adhere to your rights and 
responsibilities<https://www.icann.org/resources/pages/benefits-2013-09-16-en> 
and to educate yourself about how to best securely and responsibly manage your 
domain name(s).

Beware of Phishing Scams and Emails that Appear to Be From ICANN

Phishing<https://www.icann.org/resources/pages/phishing-2013-05-03-en> attacks 
are a type of fraud that cybercriminals utilize to lure others online, 
including registrants, into doing what the criminals want them to do. Phishing 
may result in others voluntarily giving away their username and password or 
clicking a link that will lead to their devices being infected with 
malware<https://www.icann.org/resources/pages/malware-2013-05-03-en>, which is 
software that, when installed, performs unwanted or malicious activity. If an 
attacker can gain access to a registrant's private domain name registration 
information and passwords, they can potentially redirect the domain to wherever 
they like. As such, it's immensely important that you take note of any 
suspicious or unsolicited emails.

Phishing emails may claim that your domain name registration needs to be 
renewed and that you must pay some sort of fee to get it back. These malicious 
campaigns typically use deceptive techniques such as forging a trusted sender's 
address or domain, or using a similar or lookalike domain. Phishing messages 
typically ask for the reader to reply, call a phone number, click a link, or 
open an attached file, which results in stealing personal information or 
gaining some other advantage over the victim.

Sometimes phishing emails aimed at registrants may appear to come from ICANN 
(even using ICANN's branding and logo or sender email addresses containing the 
name "ICANN"). It is important to know that ICANN does not send emails directly 
to registrants about managing their domain names, and never requests payment of 
fees from registrants.

Protecting Yourself and Your Domain Name

Ensuring a stable and secure Domain Name 
System<https://www.icann.org/icann-acronyms-and-terms/en/G0474> (DNS) for all 
Internet users is one of ICANN's key priorities. We recommend that you take the 
following steps to protect your domain name and personal information related to 
your domain name registration:


  *   Be suspicious of any email that offers domain name management services 
from ICANN. As noted above, ICANN does not offer domain name management 
services or process domain registrations and will never collect fees from 
registrants directly.
  *   ICANN will never send registrants a WHOIS Data Reminder Policy 
(WDRP)<https://www.icann.org/news/blog/do-you-have-a-domain-name-here-s-what-you-need-to-know-part-1>
 notice, registration data verification request, domain name expiration 
reminder, or domain name renewal request message. If you receive an email about 
your domain that purports to come from ICANN, contact your sponsoring registrar 
directly to enquire about the validity of that message.
  *   Please read the blog "What You Should Do If You Receive A Suspected 
Fraudulent ICANN 
Email<https://www.icann.org/news/blog/what-you-should-do-if-you-receive-a-suspected-fraudulent-icann-email>"
 and remember to report suspicious emails that appear to come from ICANN to 
[email protected]<mailto:[email protected]>. Our team can take a 
look to determine if it's fraudulent. If it is, we'll work with appropriate 
parties, including law enforcement, to address the source of the email.
  *   Contact your sponsoring registrar directly for any concerns about the 
status of your domain name.

Measures for Additional Protection

In addition to being vigilant about watching for phishing attacks, here are 
some additional proactive measures you can take to protect yourself from those 
trying to gain unauthorized access to your domain name account:


  *   Always keep your domain name registrant account information private, 
secure, and recoverable. Enable multi-factor authentication if your registrar 
supports it.
  *   Use ICANN-accredited 
registrars<https://www.icann.org/registrar-reports/accreditation-qualified-list.html>
 to register and manage your domain name(s) and always research the reputation 
and service record of registrars before selecting one. If you're not entirely 
comfortable with a registrar after you register a domain name with them, you 
can and should consider transferring your domain name to a registrar you trust.
  *   Ask your registrar to apply a "registrar lock" on your domain names, 
which can help prevent changes to your domain name registration information and 
block attempts to transfer or delete your domain 
names<https://www.icann.org/news/blog/do-you-have-a-domain-name-here-s-what-you-need-to-know-part-4>.
  *   Use Transport Layer Security 
(TLS)<https://www.icann.org/icann-acronyms-and-terms/en/G0279> HTTPS when you 
access your domain name registration account to prevent someone intercepting 
your communication with your registrar.
  *   Use a different email address for your registrar account than your domain 
name registration information. If your domain name is hijacked by someone who 
has gained access to your account with the registrar, that person will likely 
alter the registration information to remove you as the registered holder of 
the domain name. If you used an email address that is not associated with your 
domain name for your registration information, you will be able to provide that 
email address as evidence to the registrar that you were the registered holder 
of the domain name before it was altered by unauthorized access to your account.
  *   On your local machines, use a password manager, create strong passwords, 
and safeguard them.

Sign Your DNS Zones With DNSSEC

Another step you can take to protect your domain name and contribute to the 
overall security of the Domain Name System (DNS) is by DNSSEC-signing all the 
data associated with each of your domain names.

DNSSEC<https://www.icann.org/resources/pages/dnssec-what-is-it-why-important-2019-03-05-en>
 (Domain Name System Security Extensions) reduces the chances an attacker will 
be able to substitute their answers in response to DNS queries. By creating 
digital signatures over your domain's zone data, clients looking up your domain 
names can verify the information they receive is what you had placed in the 
zone.

Many DNS software packages and registration systems have tools that automate 
DNSSEC-signing. Check to ensure that DNSSEC-signing is enabled in your DNS 
software and at your registrar and that your registrar has the necessary 
information (your Delegation Signer record or your DNSKEY) to help establish 
trust in the information they just signed.

Learn more about DNSSEC, why it's important, and how to put it into action with 
our DNSSEC 
Explainer<https://www.icann.org/resources/pages/octo-publications-2019-05-24-en>,
 published by ICANN's Office of the Chief Technology Officer (OCTO) and 
available in all UN languages.

Always Be Proactive

Domain name registrants are important players in combating DNS 
abuse<https://www.icann.org/news/blog/icann-org-s-multifaceted-response-to-dns-abuse>.
 We encourage you to always be vigilant and proactive in securely and 
responsibly managing your domain name(s). We hope you found these suggestions 
useful, and always encourage registrants to play an active role in the ICANN 
community<https://www.icann.org/community>. You can find more information on 
ICANN.org for domain name registrants here<https://www.icann.org/registrants>.
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