Shop supplies?  The mechanic's paper towels?

Wilton

----- Original Message -----
From: "Robert Rentfro" <[EMAIL PROTECTED]>
To: "'Mercedes Discussion List'" <mercedes@okiebenz.com>
Sent: Monday, November 03, 2008 7:46 PM
Subject: Re: [MBZ] Stealership Excitement


> It's quite dusty here in the AZ desert. These all are things I will do
> myself and not have to pay the dealer. They will all get done.
> As I reviewed the invoice a little closer, they charged me twice for the
> windshield washer solvent...$14.08 total.
> Also there was a $17.04 charge for "customer pay shop supplies for repair
> order"...what the heck is that/
> I suppose I should have reviewed this more closely before I left.
>
> Bob R
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> On Behalf Of Hendrik & Fay
> Sent: Monday, November 03, 2008 4:48 PM
> To: Mercedes Discussion List
> Subject: Re: [MBZ] Stealership Excitement
>
> They know how to make their money, 7 bucks for windshield juice. I can
> just about buy a whole bottle of juice (without the star on it of
> course) for that.
> My question is how do they know that the filters need replacing, did
> they inspect them or just guess? Where do you live? Dustville? I know
> for a while (I think it was the 210) they had the air intake mounted
> real low, which meant as you drove through water the motor would suck in
> water and die but I would think that they learned their lesson and got
> that intake up as high as possible.
> It would be interesting to 'inspect' the rear brakes to see how much
> meat is left on the pads, I would presume that they would be near death
> or in other words have less than 25% left.
> What are the wipers like? Penny pinching on wipers is not a good idea
> (especially now you have the magic Daimler juice in the tank) but you
> don't really wanna pay their prices, when they get them from the same
> place that after market vendors do.
> Might pay to pull out the engine air filter and inspect it, after all if
> it causes problems then you may well have voided your warranty by
> declining their recommendation but generally in normal driving they go
> for years. However if the car has been through a dust storm or bush fire
> smoke then it may well be dirty.
>
> Hendrik
>
> Robert Rentfro wrote:
> > Here is what my invoice says:
> >
> > MBZ Flex Service B            $212.97
> > Windshield Washer Solvent $7.04
> > Oil Filter $23.00
> > Seal $1.90
> > 5W-40 Oil $48.00
> > Enviro. Waste Charge $6.00
> > Labor $218.97
> >
> > Flex service B changed engine oil and filter. Checked fluid levels.
Added
> > solvent to washer system. Inspected tires and rotated tires. Set tire
> > pressures. Inspected brakes. Recommended rear brake pads, customer
> declined.
> > Inspected suspension and underbody. Function checked lights, horn and
> wiper
> > system. Recommended wiper blades, customer declined. Tested both
batteries
> > Reset service counter. Recommended engine air filter, A/C dust filter,
> cabin
> > filter and brake flush. Customer declined.
> >
> > They never mentioned the wiper blades and the brake flush to me. They
> > mentioned the other stuff and if I had told them to do it, it would have
> > cost me right at a grand.
> >
> > Bob R
> >
> >
> >
>
>
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