It depends on who you were calling, but for the most part the support for their professional applications (FCP, Logic, etc.) have been lacking, IMHO.
I have always gone through a reseller both for certification and support. These guys are usually on the front lines with the apps and are the ones who sold them to begin with. That being said, they typically (from my experience) have a lot more "real world" experience with the applications and are a lot more savvy when it comes to things that are out of the norm. I am a certified HP tech, too, and while Apple has always done well with their consumer product support, HP does a really good job with their enterprise stuff, which is their bread and butter. At least Apple doesn't ship their support overseas.... if I get someone who does not seem to have English as their native language when I call HP, I ask for someone who does... Dan MacDan --- On Mon, 12/27/10, Curt Raymond <curtlud...@yahoo.com> wrote: > From: Curt Raymond <curtlud...@yahoo.com> > Subject: Re: [MBZ] OT: Mac 10.2 server > To: "Diesel List" <mercedes@okiebenz.com> > Date: Monday, December 27, 2010, 8:09 PM > :) there was a time when as far as I > was concerned ALL video editing was on the Mac and it was > all Avid or Media 100... > > These days I use WinXP because I'm not going to learn > another editing app until I absolutely have to. At that > point it'll be Media Composer. Apple burnt the bridge with > me about 7 years ago when I called for support and I already > knew the product better that the support guy did. As a > professional company their support stinks, I'm always amazed > people use it. If my computer is down and the answer is > "take it to the Apple store in the mall" thats not good > enough when HP offers 3 years ONSITE support for the same > money. > > Anyway no I haven't used any of the open source editors, I > probably won't either. > > -Curt > > Date: Mon, 27 Dec 2010 14:52:17 -0600 > From: Fmiser <fmi...@gmail.com> > To: Mercedes Discussion List <mercedes@okiebenz.com> > Subject: Re: [MBZ] OT: Mac 10.2 server > Message-ID: <20101227145217.83df75d4.fmi...@gmail.com> > Content-Type: text/plain; charset=US-ASCII > > > Curt Raymond wrote: > > > Can be done with a recompile in most place but mostly > isn't > > needed unless you have a specific app you need. For > A/V stuff > > I've yet to run into anything I couldn't do on Linux > although > > I've had to download codecs... > > Have you tried video editing on Linux? > > I have many hundreds (thousands?) of hours on > FinalCutPro. I > have tried using Cinelerra, OpenMovieEditor, kdenlive, and > LIVES. > > I'm still waiting for one of them to develop to the point I > can > do more than iMovie from OS 10.2. > > Or do you know of a better one? > > Audio editing is a better situation. Ardour is decent, > and with > JACK as the backend there's a lot that can be tied in. > > -- Philip > > > > _______________________________________ > http://www.okiebenz.com > For new and used parts go to www.okiebenz.com > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > _______________________________________ http://www.okiebenz.com For new and used parts go to www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
